|It shows up as an unknown device. It says:|
The drivers for this device are not installed. (Code 28)
To reinstall the drivers for this device, click Reinstall Driver.
I clicked on update driver and it couldn't find it on my PC or on the internet. It said to go to the manufacturers website to download the driver, but this is where the problem is...I don't know who the manufacturer is. I have the box, but it doesn't say on it either.
Again, thank you.
(By the way, I am a 55 yr old grandmother newbie!!)