External Hard Disk Problem, Not respond.

May 9, 2017 at 07:45:56
Specs: Windows 7 Service Pack 1
i got problem with my Toshiba external harddisk.
When i transfer .iso file to my HD, the cable has been disconnected by my child.
When i connect it again to my pc Win 7 Ultimate 64bit, harddisk not respond.
I tested chkdsk or something like that but cmd not respond, same with programs on recovery.
Tested on linux but not works too.
When i connect HD to my tv, it works good. Files can be readen.
HD doesnt have SATA.

Screenshot : https://postimg.io/image/kwjeka7yf/

Any help please?
Sorry for my bad english.
Thank you for any help. I appreciate that.

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May 9, 2017 at 08:29:07
Seems the drive itself is corrupted. Is the data on it important? If not then right click the drive and format it.

If the data is important try this on it:
It once helped one of our posters against all odds. If it works you will still have to take the data off it and reformat it before use.

There are other recovery programs around if that one doesn't work or suit you:

Always pop back and let us know the outcome - thanks

message edited by Derek

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May 9, 2017 at 11:28:09
First, look for the extrenal drive in Windows Disk Management. If it shows there, look at the format type. I suspect you will find it listed as RAW. That simply means the file system (FAT32 or NTFS) is corrupted. All the files should still be present on the drive. DO NOT format or do anything to the drive at this time.

Download and install easeus partition recovery from the link below. Use that program to repair the partition.

If easeus isn't working for some reason, then download and use testdisk from the second link below and use it to repair the partition.



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May 9, 2017 at 18:48:41
But it works when connected directly to the TV.

Is the cable connecting it to the TV the same one you use to connect it to the laptop?

Have you tried other USB ports on the laptop? Do other devices in those ports work OK?

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May 10, 2017 at 05:00:49
.... also try it on another computer. There might be a corruption that doesn't show when connecting it to TV.

Always pop back and let us know the outcome - thanks

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May 11, 2017 at 02:50:45
When an external drive is listed as "Raw" in Windows Disk Management it can also mean that Windows hasn't assigned a drive letter to it - - in which case you just need to assign a drive letter manually.

Follow this tutorial:


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