Ext hard drive converted files to shortcuts unable to open

April 24, 2014 at 19:40:21
Specs: Windows 7
files converted to shortcuts unable to open files. D:\RECYCLER\OxA25D5DBD.exe. Removed virus still cant open file


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#1
April 24, 2014 at 20:17:47
That means that not all of the virus has been removed or there is other malware. What did you use to remove the virus?

How do you know when a politician is lying? His mouth is moving.


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#2
April 24, 2014 at 20:22:18
Norton security that Im using

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#3
April 25, 2014 at 00:03:17
You can usually fix that using the ATTRIB command from command prompt. Check # 7 and # 15 (if you need help with the syntax) in this previous thread:

http://www.computing.net/answers/ha...


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Related Solutions

#4
April 25, 2014 at 00:21:36
Still no luck

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#5
April 25, 2014 at 01:19:24
It should work. Are you sure you entered the command exactly as specified in the older thread and that you used the correct drive letter? It may not be G: on yours.

Check # 1 in this old thread too:

http://www.computing.net/answers/ha...

You may be able to change the attributes from the desktop.


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#6
April 25, 2014 at 05:09:00
I'm certainly not a fan of Norton. I'm being polite when I say that. Try anti malware from malwarebytes.org

How do you know when a politician is lying? His mouth is moving.


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#7
April 25, 2014 at 12:46:23
In any event it is best to run MalwareBytes freebie just to see what it finds and fixes. It often finds what AV's miss (Norton or otherwise):
https://www.malwarebytes.org/

Save file then double click on it to install the program. It is usually safe to let it remove whatever it finds.

Use the command prompt fix again (make sure you enter it "exactly" as given) after MWB has done its stuff.

If it's a bad virus you might need more than this.

Always pop back and let us know the outcome - thanks

message edited by Derek


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#8
April 25, 2014 at 18:44:32
Thanks for all the feedback. I will leave it for 24 hours as it is a long and slow process going to all the links to download stuff that dont find any viruses. Then uninstalling

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#9
April 26, 2014 at 11:25:44
MalwareBytes is quite safe, installs and runs quite quickly and is used widely by helpers on this website and others. It is a good one to keep onboard to use on demand if you ever suspect something has gotten through. The free version is all you need. It does not run in the background so it won't conflict with any other security program you have on board.

Always pop back and let us know the outcome - thanks


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#10
April 26, 2014 at 22:34:50
I have a look at downloading malware today. Its only mu external hard drive that needs to b looked at not my computer

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#11
April 27, 2014 at 05:59:35
I wouldn't be so sure of that.

How do you know when a politician is lying? His mouth is moving.


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#12
April 27, 2014 at 18:25:16
D:\RECYCLER\OxA25D5DBD.exe

The first character in OxA25D5DBD is a zero not 'oh'. If you google the correct file name you'll get more responses.

Apparently when you click on one of the drive shortcuts you get a message saying that file can't be found. As already mentioned, the preferred solution, after removing the virus (which you said you've done), is using ATTRIB in command prompt or unhiding the files from the desktop:

http://en.kioskea.net/forum/affich-...

I still believe if that's not working it's because you're doing it wrong.


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