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Toshiba Satellite l455-s5000 notebook
February 24, 2011 at 09:06:47
Specs: Windows 7 64 bit, Celeron / 1 gig
Hi, The other day I did something very stupid. I tried to install Nero 7 in my 64 bit Toshiba Satellite L455 S5000 (dumb...dumb...dumb!!!). The software warned me that that version of Nero was not for my machine but offered me a force install option (guess what Nero...your dumb too). Apparently it then proceed to totally trash my ASPI layer and SCSI drivers (thanks Nero...your the tops 9>9)! So what I'd like to know is where I can find a very specific dependable free download for these drivers as well as a concise and comprehensive step-by-step procedure to remove and then reinstall the most up-to-date version of these drivers and or everything that makes up the ASPI layer in my machine. Little help?!

btw...the region is also locked.

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February 24, 2011 at 09:12:12
Why not just system restore to a point prior to installing Nero ??

Drivers are available from Toshiba Support !

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February 24, 2011 at 09:48:37
In addition to the above suggestion you could try installing Nero 7 by using the compatibility wizard. This would be after you restore the computer to the previous state.

Go to Control Panel> Action Center. Select the Windows Program Compatibility Troubleshooter. Then follow the prompts. May or may not work, but I don't think it will trash anything.

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February 24, 2011 at 10:04:09
Why use Nero at all when there are so many other options?

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Related Solutions

February 24, 2011 at 10:11:24
Ok, see...heres the thing the other day really means 1/4 of a year ago so the SRPs are no longer present. I have a Norton Recovery disk in the form of a CD-ROM, but as I'm sure you'll realize that the 'Catch 22' is that even the I still have DVD read and write capability, the CD/RW part of the drive no longer functions and Windows 7 troubleshooter aint tellin' me squat.

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February 24, 2011 at 10:16:46
Sounds like good advice in theory...but since then I've used the Nero Complete Removal Tool (paraphrased, as I don't remember what it's actually called), I'm not sure if that'll work and as I've explained to 'X86' I no longer have any usable SRP's that will help in this instance.

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February 24, 2011 at 10:21:01
Look at the link below by MS on how to perform a repair install of Windows 7. Read the FAQs.


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February 24, 2011 at 10:22:36
Yeah, but since AI, with regard to search engine algorithms is practically none existent (and I don't care what Google & Ask.com claim) it's hard at times to make oneself aware as to what apps and fixes are actually available on the Internet.

What I mean to say is is that...when it comes down to 'brass tacks', search engines are absolutely frickin' stupid!

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February 24, 2011 at 10:25:30
Thanks OTH, I'll give it a good look over at my earliest convenience.

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February 24, 2011 at 10:29:36
Thanks. One thing that it will tell me (if it doesn't work, that is) is that I'll need to do is dump and flash my HL-DT-ST DVDRAM GT20N's firmware (which is something that I'm totally dreading).

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February 24, 2011 at 10:46:18
Why do you think you will need to update optical drive firmware?

What does that have to do with your current issue?

As far as Google goes I have no problem normally finding what I need on the first screen. It is all about using the correct search terms.

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February 24, 2011 at 11:19:12
To answer your first question...I'm considering the possibility that somewhere along the way, a very sophisticated virus may have flashed my optical drive's firmware in a bad way and that I may actually be dealing with two or more problems here. Hard to say for certain at this point, but as per your suggestion and the MS link that you provided, I'm considering doing a system restore (repair...actually) using the recovery partition on my HDD. I have to read up on this a bit more. In this case, I think that haste should be avoided as I could really do some serious irreparable damage to my computer in general.

In response to your statement about Google and search engines in general I admit to the fact that my search techniques could use some 'polishing' esp. w/ regard to advanced searches, but I've tried using the Boolean Algebraic Logic symbol '-' to omit key words and terms in my search with no success at all the results still come back with the KW's and terms that I was trying to omit in the first place, so go figure on that [?]. Any advice with regard to this specific problem?

btw...despite the drawbacks, I still use Googe as my primary and default SE. As for Ask.com......to many sponsored results, i.e. it's too marketing oriented for my needs.

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February 24, 2011 at 13:57:40
Ask.com is invasive. I had a hard time ridding myself of it.

I highly doubt there is any need to flash the firmware in your optical drive.

If memory serves me correctly you can't perform a simple repair if you are running a pre-installed limited licensed version of Windows 7. I defer to the article I linked as the definitive resource.

Google for "performing a repair on Windows 7" to get more articles written by recognized third parties on that topic.

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February 24, 2011 at 16:39:52
Thanks OTH! I will do that. I popped over to Fry's to p/u some blank DVD/R disks so that I can do a proper HDD image backup, prior to my (possibly) doing a Toshiba System Recovery which is in my F12/F8/Advanced options as suggested by the MS support article (link) that you advised, but even though I can revert back...I'm only going to proceed with that option as a final resort. I just got my computer set up the way I like and I've got loads of apps on there and I'm not relishing the rather daunting + time consuming task of having to reload it all, as TSR will seriously throw my system into the "way-back machine"! *

Excellent job, btw...regarding your explanation of the inner-workings of the DVD/RW+CD/RW drive, to 'Shack1'. Concise and to point but accurate...except that, unless I'm mistaken, aren't there 3 lasers (i.e., 2 for the DVD sub-assembly and 1 for the CD/RW sub-assembly...with the two DVD lasers aimed at opposing ~45 degree angles so as to read the 'pseudo-holographic' dual layer format of the DVD disk)? My guess is that maybe you were probably aware of this but wanted to keep it simple and dispense with any irrelevant info, so simply meant 2 laser sub-assemblies.

On that note, I haven't discounted the possibility that perhaps my unit might have a blown CD laser too but the DiskInfo reports that I received tell me that my ASPI layer is definately corrupted and that the region is locked. If I understand correctly re-installing Nero 7 in Compatibility Mode or installing a Win 7 compatible version of Nero will restore both ASPI layer and unlock the region, however thus far I have seen no definitive explanation on the Internet as to whether this is true or not.

In any case, ultimately, I know that the software issues are correctable and if I have to replace the optical drive and if those are the worst of my problems...I don't have any. : q Oh well...wish me luck and thanks for all the help and info!

*(circa: 'Fractured Fairy-tales/Simon and Peabody' featured by the Rocky and Bullwinkle Show)

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