Solved Everything is wrong with my laptop

May 6, 2012 at 06:36:28
Specs: Windows 7, 2GB/1.8GHz
Hi my laptop has 2 GB ram and 320 GB hard drive and 1.8ghz CPU. Isn't that good enough? because my laptop takes at least 10 minutes on the welcome screen and another 5 to fully load the desktop. almost 50% of the time, my laptop "Not responding" 's. At first I thought it was a virus, but I have 3 virus programs: AVG, Avast and Panda Cloud (and of course Microsoft security essentials).
and also, another problem, my laptop just sometimes shuts down unexpectedly.Then on top of the big blue shutdown screen is sais "To prevent damage to the computer". The problem code is:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.768.2
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 00000004
BCP2: 000000FF
BCP3: 00000001
BCP4: 83487554
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\042312-24538-01.dmp
C:\Users\sberry\AppData\Local\Temp\WER-77582588-0.sysdata.xml

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Can you help????

Could you please let me know by SidneyBerry4@gmail.com


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#1
May 6, 2012 at 07:25:13
"At first I thought it was a virus, but I have 3 virus programs: AVG, Avast and Panda Cloud (and of course Microsoft security essentials)"

That's at least part of your problem. Pick one, uninstall the other two. And try running MSCONFIG to manage your startup apps. I suspect you have a ton of crap loading in the background.

http://netsquirrel.com/msconfig/msc...

And use CCleaner-Slim to clear out all the accumulated garbage:

http://www.piriform.com/ccleaner/bu...


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#2
May 6, 2012 at 07:26:24
✔ Best Answer
"but I have 3 virus programs: AVG, Avast and Panda Cloud (and of course Microsoft security essentials)."
that likely 75% of the problem. pick 1, get rid of the other 3

larry


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