|I’ve been given a laptop to fix and am having a problem taking it apart to clean the heatsink and reapply thermal paste etc as i think the laptop is having over heating problems(TBC).|
Anyone know what im missing i just cant seem to get the far back of the case to open its as though ive missed something a latch or screws or something along the whole of the back edge of the laptop?
Background info(just in case anyone has come across this issue):
it has been suffering with total freezes roughly 30mins (or less) after each boot. only a hard reset would work, then it would boot loop a few times, once i removed the power let it sit for a few mins then plug power back in it would then boot properly again and give me some time until it froze again.
Due to the freezing issue i did not want to risk a OS wipe and clean install.
Between freezes i have managed to install all but 2 windows updates (two days due to the constant freezing).
took laptop apart to clean dust / reapply thermal paste etc - could NOT get the back of the laptop case to split so put back together without doing anything (damn cheap branded laptops from companies that refuse to provide maintenance manuals! or obvious attachment methods!)
Ran chkdsk (errors reported i think),
vistas version of memtest (first froze on me, second after restart completed the normal (not enhanced - took too long) test)
SFC (errors, reported unable to fix???)
Reseated the RAM,
ran trendmicro online scan - detected one (troj Gen.RB4C4DA - trendmicro delt with it)
Running several HJThis programs following the steps over at majorgeeks.
FINALLY about half way through all this i took the battery pack out and have been running it on ac power, and also took the back (underside) access hatch panel off (noticed it seemed to not freeze) so have just been running it like this to get the log files etc. once i know it is clean i will put them back on/in and test one at a time see if the problem occurs.
Oh and today just ran memtest86+ upto 4 passes without errors reported, (again with battery and access hatch open).