Error: Product info in system board is not valid or missing

August 10, 2013 at 08:09:25
Specs: Windows 7
My pc tells me to go there cause the product info in my system board is not valid or missing. Please tell me what I have to do. Thanks

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#1
August 10, 2013 at 09:03:43
"tells me to go there"

Where does it tell you to go?

Please provide make and model number of computer.

Always pop back and let us know the outcome - thanks


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#2
August 10, 2013 at 10:35:05
I found the following by googling your error message. Assuming you have a HP & at least have some DOS skills, scroll down to the response posted by "kicker22004":

http://h30499.www3.hp.com/t5/Notebo...


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#3
August 10, 2013 at 19:42:32
When I first turn my PC on I get a message stating: Product Info Not Valid or Missing on System Board(00A). Then it tells me to go to: www.hp.com/go/techcenter/startup I have a Compaq Presario CQ62 Model# is: CQ62-219WM. Can you please tell me why I get this message, and what I can do about it. Thanks

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Related Solutions

#4
August 11, 2013 at 01:13:40
You have to either:

1. Take it to an HP service centre, or

2. Read post #2.

Pick whichever you find easier.


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