after a windows update my computer is frozen
and will not boot at all. I ordered and received the
recovery disk and cant get them to work and now
i just want to erase the hard drive and start over.
Set the boot order in the BIOS to boot from cd, then reinstall
using the recovery disk.
... more info for acer recovery @ link below: http://www.computing.net/answers/dr...
.... Posting is provided "AS IS" with no warranties
http://img692.imageshack.us/img692/...
Grrrr... ...im
Some recovery disks are not bootable. They may need a special hot key at boot to access a hard drive area just for repairing the OS. I support the 'Everybody Draw Mohammed Day'. A religion doesn't deny my freedom.
It might boot to safe mode (F8 before the OS starts loading). If so, do that and then a system restore. You're not really green until you're soylent green.
the computer is frozen and I cannot get to the bios to change the
order. I have tried the del, tab, F8, F2, F11 and F12 keys and
nothing happens it just goes back to the black screen and tries
to boot up again and fails. I hear the cd run but then it
stops...how do I erase the hard drive? any help would be greatly
appreciated =0)
It's best not to guess which key gets you into setup. Check your manual. You need to press the proper key at the proper time. If you really can't get into bios setup then it's not a software problem on the hard drive since getting into setup occurs before the OS on the hard drive starts to boot up. And if you can't boot up with anything, how are you going to load a program to wipe the drive?
I suppose you could temporarily disconnect the hard drive and see what happens. If there was a hardware problem with the hard drive, disconnecting it should at least allow you to get into setup to change the boot order.
You're not really green until you're soylent green.
... even with the hard drive removed you should still be able to enter your bios! ... does it make any beeps? If so how many long/short?
.
... Posting is provided "AS IS" with no warranties
http://img692.imageshack.us/img692/...
Grrrr... ...im
I agree with DAVE. The update isn't your problem. If you are performing a hot reboot then try shutting down for a minute and then see if you can enter the BIOS (setup) screens. If that isn't possible then you have a hardware issue for sure.
Remove any CD/DVD disks while trying that.
The keystroke/s you need should be displayed when the first screens appear.
Is it an eMachine EL-1200?:
http://support.gateway.com/emachine...Restart it, hold down F10 to get into boot menu, or F1 key to get into BIOS. If it's still
freezing, sounds like a hardware issue.
Guess you could remove ac power plug and press the on button a few times. Then replace ac power and then try to access bios again. I support the 'Everybody Draw Mohammed Day'. A religion doesn't deny my freedom.
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