Epson TM-T88III prints slow

January 27, 2013 at 14:02:42
Specs: Windows Vista
I have an Epson TM-T88III and it prints very slow. It takes about 15 seconds just to print the test page. I am trying to have it set up with a POS system called Vivaldi. Everytime I print, it always prints slow even when I changed the prints to match the printer fonts. But when I printed on another POS software, it prints out in about 2 seconds. Can anyone help?

I am also running on Windows XP


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#1
January 27, 2013 at 14:06:59
Talk to your Vivaldi rep...the printer is working and your OS is working.

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#2
January 27, 2013 at 14:14:48
Yes, everything is working. I have talked with the Vivaldi rep already and they could not figure out what is going on either. I'm just curious as to why in another POS software I am able to print faster than in the vivaldi software or even a windows test print. With the other software I saw and checked for thermal printing, but I did not see that option in the vivaldi software.

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#3
January 27, 2013 at 14:40:21
Like I said, Vivaldi people need to fix this. Your other choice is to dump Vivaldi and find a POS provider who will support your business.

I'm assuming your printer is supported and you just didn't run out and buy something unsupported on a whim or to save 20 bucks.

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#4
January 27, 2013 at 14:48:20
Yea, I understand that. I may dump them, but I have also been doing some research and found that other people have had a similar situation as to what I am going through. But I will talk with Vivaldi again

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