eMachine Boot Problems

June 26, 2009 at 11:57:41
Specs: Windows xp, 2 gb
In January, I was on my computer and it suddenly shut down, when it rebooted itself I got the usual splash screens up until the Realtek Boot Agent screen, then it went into a series of numbers and a line that constantly turned in a circular motion and then NOTHING. This was/is the thrid time it happened to my computer within a 12 month period. The first few times I thought it could be a need for more ram and purchased 1 gb, and the pc ran fine for about 11 months, the second time, another 1 gb and again it ran fine until January.

I didn't do anything with the computer until NOW. I then redid the whole harddrive, formatting it and partitioning it and then placing the New Windows 7 beta on it. It ran beautifully no problems at all. I then upgraded to the windows 7 RC and again, No Problems.

This morning, as I was checking email, it rebooted itself, and went to that dreaded Boot Agent Screen (for lack of a better explanation) and there it was, I didn't write down what the screen said, but it seems as it was looking for a network to boot from and this confused me.

There were a series of FFF-0000-0000-0000-000 and then a (/) that was split in the middle that turned clockwise as it was searching for something and it stayed that way until I rebooted the PC.

Once Rebooted it then asked if I would like to start in safe mode because the PC had shut down improperly. I then proceeded to enter into safe mode and it stalled, rebooted itself back to windows where I just shut down the pc until I can get the answers to help me understand and fix the problem with my PC.

I've searched the internet as to anyone experiencing the same problems and I found similar but nothing in regards as to the searching of the realtek Boot Agent screen my pc goes through on a shutdown or start up.

Can Someone tell me what is going on, and what I can do to fix this problem?

Thank You so much in advance.


See More: eMachine Boot Problems

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#1
June 26, 2009 at 12:17:00
The Boot Agent is a capability of the motherboard to boot off of another computer on the network instead of from a hard drive, optical drive, or flash drive. It's unrelated to your problem, but the catch is that it will try to boot off the network when a hard drive, bootable floppy, or bootable CD/DVD is not found. So the problem points to a few possibilities: Either your hard drive is starting to fail, or the IDE/SATA controller on your motherboard is starting to fail.

I don't know if EMachines has changed recently, but EMachines in the past are known to be built with very cheap power supplies that are known to fail. If the 5V or 12V voltage rail of the power supply gets a little out of whack, this can cause a hard drive to act a little flaky. I doubt this is the case with your problem, as the motherboard would most likely act funny too when this would be happening since they use the same rails, but I can't rule it out completely.

If you're still using Windows 7, check the event viewer by going to Start and typing Event Viewer and pressing Enter. In the left pane, expand Windows logs and click on System. In the middle pane, look for any errors or warnings that may have occurred around the time that you last encountered this problem. If you find any, post them here. Look particularly for disk errors.

WinSimple Software
CompTIA A+ Certified


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#2
June 27, 2009 at 21:13:29
Thank You Rayburn,

I Hope I've submitted the right information the first two are from the disk errors and the last one is from the summary page.

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Disk" />
<EventID Qualifiers="49156">7</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-06-24T08:39:44.490234300Z" />
<EventRecordID>3910</EventRecordID>
<Channel>System</Channel>
<Computer>-PC</Computer>
<Security />
</System>
- <EventData>
<Data>\Device\Harddisk0\DR0</Data>
<Binary>030068000100000000000000070004C0000100009C0000C0000000000000000000F297AB050000003AEB030000000000FFFFFFFF01000000400000840200000000200A124003204000000000A00000000080898498CFF28500000000583D328500FE3E84F9CBD502280002D5CBF900002000000000000000F00003000000000B00000000000000000000000000000000</Binary>
</EventData>
</Event>

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Disk" />
<EventID Qualifiers="49156">7</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2009-06-24T08:39:48.469726500Z" />
<EventRecordID>3911</EventRecordID>
<Channel>System</Channel>
<Computer>-PC</Computer>
<Security />
</System>
- <EventData>
<Data>\Device\Harddisk0\DR0</Data>
<Binary>030068000100000000000000070004C0000100009C0000C00000000000000000001298AB0500000039EC030000000000FFFFFFFF00000000400000840200000000200A124003200000000000A000000000A08984A0AC308400000000E088808400E7218409CCD502280002D5CC0900000800000000000000F00003000000000B00000000000000000000000000000000</Binary>
</EventData>
</Event>

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2009-06-25T07:52:51.625000000Z" />
<EventRecordID>4171</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>


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#3
June 27, 2009 at 22:40:08
Thank you for posting that info. The events that you posted from Event Viewer confirm that you have a problem with either your hard drive or IDE/SATA controller. I highly suspect the former. Unfortunately, the only way to confirm which one it is is to purchase a new drive, or try another one you may already have. If you try another drive and your problems go away, it's the hard drive that was the problem. However if you try a new drive and the problems do not go away, then you have a controller problem and will require either a IDE/SATA Controller card, or a new motherboard. Most likely if your controller is bad, then other components on the motherboard will eventually start going bad.

WinSimple Software
CompTIA A+ Certified


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