E6410 freezes while surfing the Internet/work

Dell Latitude e6410 laptop computer (int...
August 7, 2010 at 07:30:55
Specs: Windows XP, i5/3.24 GB
Our E6410 is critical to our day to day computing.
It continues to freeze and stop working at all. How can we repair this problem as this is a new machine just two weeks old.
Thanks in advance for any advice or suggestions you can offer.

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August 7, 2010 at 12:56:43
take it back should be under warranty


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August 8, 2010 at 02:01:47
Thanks for the suggestion.
We changed the DELL Power settings and we're rockin' and rollin' now.


this post is closed.

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August 11, 2010 at 01:26:22
Hi, can you explain me how do you resolve? Thanks

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August 19, 2010 at 04:44:42
We took a close look at the DELL power settings and realized that the HDD was turning itself off after only a very short amount of time. We changed those settings and have nnot had an issue since.

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