DVDs not burning

Self / NONE
January 12, 2009 at 05:24:05
Specs: Windows Vista, n/a
A friend has asked me to troubleshoot why his DVDs won't burn and I have no idea why it won't. He has asked me to post a log, sorry it's very long:

Windows Vista 6.0
IA32
WinAspi: -

NT-SPTI used
Nero Version: 9.0.9.100
Internal Version: 9, 0, 9, 100

Recorder: <PIONEER DVD-RW DVR-112> Version: 1.24 - HA 1 TA 0 - 9.0.9.100
Adapter driver: <USB 2.0> HA 1
Drive buffer : 2000kB
Bus Type : set to ATAPI
CD-ROM: <MATs---A BD-CMB UJ-120 >Version: 1.03 - HA 1 TA 1 - 9.0.9.100
Adapter driver: <USB 2.0> HA 1

=== Scsi-Device-Map ===
DiskPeripheral : TOSHIBA MK2546GSX iaStor Port 0 ID 0 DMA: On

=== CDRom-Device-Map ===
PIONEER DVD-RW DVR-112 I: CdRom0
MATs---A BD-CMB UJ-120 F: CdRom1
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 2047MB (2097151kB)
Free physical memory: 1793MB (1836412kB)
Memory in use : 41 %
Uncached PFiles: 0x0
Use Inquiry : 1
Global Bus Type: default (0)
Check supported media : Disabled (0)

12.1.2009
Burn DVD Image
13:08:58 #1 Text 0 File SCSIPTICommands.cpp, Line 450
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

13:08:58 #2 SPTI -1080 File SCSIPassThrough.cpp, Line 215
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1080)
CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x00
Sense Area: 0x70 00 02 00 00 00 00 0E 00 00 00 00 3A
Buffer x054d30c0: Len x20

13:08:58 #3 SPTI -1080 File SCSIPassThrough.cpp, Line 215
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1080)
CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x00
Sense Area: 0x70 00 02 00 00 00 00 0E 00 00 00 00 3A
Buffer x054d30c0: Len x20

13:08:58 #4 SPTI -1080 File SCSIPassThrough.cpp, Line 215
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1080)
CDB Data: 0x52 01 00 00 00 FF 00 00 20 00 00 00
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x00
Sense Area: 0x70 00 02 00 00 00 00 0E 00 00 00 00 3A
Buffer x054d30c0: Len x20

13:08:58 #5 SPTI -1080 File SCSIPassThrough.cpp, Line 215
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1080)
CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x00
Sense Area: 0x70 00 02 00 00 00 00 0E 00 00 00 00 3A
Buffer x054d30c0: Len x20

13:08:58 #6 SPTI -1080 File SCSIPassThrough.cpp, Line 215
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1080)
CDB Data: 0x52 01 00 00 00 FF 00 00 20 00 00 00
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x00
Sense Area: 0x70 00 02 00 00 00 00 0E 00 00 00 00 3A
Buffer x054d30c0: Len x20

13:08:58 #7 Text 0 File Burncd.cpp, Line 3563
Turn on Disc-At-Once, using DVD media

13:08:59 #8 SPTI -1080 File SCSIPassThrough.cpp, Line 215
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1080)
CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x00
Sense Area: 0x70 00 02 00 00 00 00 0E 00 00 00 00 3A
Buffer x054d30c0: Len x20

13:08:59 #9 SPTI -1080 File SCSIPassThrough.cpp, Line 215
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1080)
CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x00
Sense Area: 0x70 00 02 00 00 00 00 0E 00 00 00 00 3A
Buffer x054d30c0: Len x20

13:08:59 #10 SPTI -1080 File SCSIPassThrough.cpp, Line 215
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1080)
CDB Data: 0x52 01 00 00 00 FF 00 00 20 00 00 00
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x00
Sense Area: 0x70 00 02 00 00 00 00 0E 00 00 00 00 3A
Buffer x054d30c0: Len x20

13:08:59 #11 SPTI -1080 File SCSIPassThrough.cpp, Line 215
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1080)
CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x00
Sense Area: 0x70 00 02 00 00 00 00 0E 00 00 00 00 3A
Buffer x054d30c0: Len x20

13:08:59 #12 SPTI -1080 File SCSIPassThrough.cpp, Line 215
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1080)
CDB Data: 0x52 01 00 00 00 FF 00 00 20 00 00 00
Sense Key: 0x02 (KEY_NOT_READY)
Sense Code: 0x3A
Sense Qual: 0x00
Sense Area: 0x70 00 02 00 00 00 00 0E 00 00 00 00 3A
Buffer x054d30c0: Len x20

13:09:36 #13 Text 0 File DlgWaitCD.cpp, Line 312
Last possible write address on media: 2298495 (510:46.45, 4489MB)
Last address to be written: 1927039 (428:13.64, 3763MB)

13:09:36 #14 Text 0 File DlgWaitCD.cpp, Line 324
Write in overburning mode: NO (enabled: CD)

13:09:36 #15 Text 0 File DlgWaitCD.cpp, Line 2951
Recorder: PIONEER DVD-RW DVR-112, Media type: DVD-R
Disc Manufacturer ID: <RITEKG> <05>
Disc Application Code: 64, Disc Physical Code: 193

13:09:36 #16 Text 0 File DlgWaitCD.cpp, Line 499
>>> Protocol of DlgWaitCD activities: <<<
=========================================
Insert empty disc to write to.
(Medium in drive: Unknown. Medium required by compilation: DVD R/RW, DVD DL, DVD-RAM.)

13:09:36 #17 Text 0 File ThreadedTransferInterface.cpp, Line 756
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1)
2 indices, index0 (150) not provided
original disc pos #0 + 1927040 (1927040) = #1927040/428:13.65
not relocatable, disc pos for caching/writing not required/not required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 1927040 blocks [I: PIONEER DVD-RW DVR-112]
-----

13:09:36 #18 Text 0 File ThreadedTransferInterface.cpp, Line 958
Prepare [I: PIONEER DVD-RW DVR-112] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 3946577920, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 1927040 | 1927040 | 0x00
1927040 | lead-out | 1 | 0x41 | 0 | 0 | 0x00

13:09:36 #19 Text 0 File SCSIPTICommands.cpp, Line 240
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

13:09:36 #20 Text 0 File Burncd.cpp, Line 4362
Caching options: cache CDRom or Network-Yes, small files-No (<64KB)

13:09:36 #21 Phase 24 File dlgbrnst.cpp, Line 1767
Caching of files started

13:09:36 #22 Text 0 File Burncd.cpp, Line 4484
Cache writing successful.

13:09:36 #23 Phase 25 File dlgbrnst.cpp, Line 1767
Caching of files completed

13:09:36 #24 Phase 36 File dlgbrnst.cpp, Line 1767
Burn process started at 8x (11,080 KB/s)

13:09:37 #25 Text 0 File ThreadedTransferInterface.cpp, Line 2675
Verifying disc position of item 0 (not relocatable, no disc pos, no patch infos, orig at #0): write at #0

13:09:37 #26 Text 0 File DVDR.cpp, Line 3259
Recording mode: Sequential Recording Mode

13:09:37 #27 Text 0 File DVDR.cpp, Line 3413
Start write address at LBA 0
DVD high compatibility mode: Yes

13:09:37 #28 SPTI -1066 File SCSIPassThrough.cpp, Line 215
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1066)
CDB Data: 0xAC 00 00 00 00 00 00 00 00 64 00 00
Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
Sense Code: 0x24
Sense Qual: 0x00
Sense Area: 0x70 00 05 00 00 00 00 0E 00 00 00 00 24
Buffer x0559ae80: Len x648

13:09:37 #29 Text 0 File Cdrdrv.cpp, Line 10187
---- Disc Structure: Physical Format Information (00h) ----
Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 0.0 (0)
Disc Size: 120 mm, Maximum Transfer Rate: <not specified> (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
Outer Limit of Data Recordable Area: 0 h
Data in Burst Cutting Area (BCA) does not exist
Revision number of maximum recording speed: 3.0
Revision number of minimum recording speed: 0.0
Revision number table of recording speed: 0.1 0.2 0.3 - - - 0.4
Class: 0, Extended part version: 0
Start PSN of the Extra Border Zone: 0 h
Start PSN of Physical format information blocks in Extra Border Zone: 0 h
Media Specific [16..783]:
00 30 01 02 04 06 00 00 - 00 08 00 00 00 00 00 00 .0..............
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
15 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
01 40 C1 FD 9E D8 52 00 - 02 B6 0E 11 98 9A 80 00 .@....R.........
03 52 49 54 45 4B 47 00 - 04 30 35 00 00 00 00 00 .RITEKG..05.....
05 88 80 00 00 00 02 00 - 06 08 12 11 98 9A 80 00 ................
07 88 80 00 00 00 00 00 - 08 03 17 0A 0B 09 02 00 ................
09 96 05 0C 0B 60 00 00 - 0A 00 00 00 00 00 10 00 .....`..........
0B 04 1D 17 B8 88 75 00 - 0C 89 AC 98 81 00 10 00 ......u.........
0D 00 00 D0 00 00 00 00 - 0E 09 24 37 2F 29 1E 00 ..........$7/)..
0F 50 17 27 19 89 B5 00 - 10 88 84 00 04 00 04 00 .P.'............
11 00 00 00 00 00 00 00 - 12 09 31 3B 33 2B 1D 00 ..........1;3+..
13 50 1D 2B 1F 97 B5 00 - 14 88 84 00 04 00 04 00 .P.+............
15 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

13:09:37 #30 Text 0 File DVDR.cpp, Line 3551
Reserved Track size: 1927040 (1D6780h, 3763MB) -> return code 0

13:09:37 #31 Text 0 File ThreadedTransfer.cpp, Line 273
Pipe memory size 83836800

13:09:40 #32 Text 0 File Cdrdrv.cpp, Line 1411
13:09:40.494 - I: PIONEER DVD-RW DVR-112 : Queue again later

13:09:57 #33 SPTI -600 File SCSIPassThrough.cpp, Line 215
CdRom0: SCSIStatus(x00) WinError(121) NeroError(-600)
CDB Data: 0x2A 00 00 00 03 00 00 00 20 00 00 00
Sense Key: 0x00 (KEY_NO_SENSE)
Sense Code: 0x00
Sense Qual: 0x00
Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
Buffer x0a920640: Len x10000
0x4A 2F 71 D2 41 79 35 CF F5 59 C0 DC 82 7B FC 57
0x10 CE 4A A6 AD 24 79 2D 30 00 0C D9 73 EB 13 E9
0x41 F6 4A DB 27 D2 EF B4 E2 D0 CE 4C 1D 8A 02 B8

13:09:57 #34 CDR -600 File Writer.cpp, Line 306
Device not available
I: PIONEER DVD-RW DVR-112

13:10:13 #35 Text 0 File DVDR.cpp, Line 3819
EndDAO: Last written address was 767 (2FFh)

13:10:13 #36 Text 0 File DVDPlusDualLayer.cpp, Line 1424
SetDriveCaps: Set LAST LBA of layer 1 to 0

13:10:13 #37 Phase 38 File dlgbrnst.cpp, Line 1767
Burn process failed at 8x (11,080 KB/s)

13:10:13 #38 Text 0 File SCSIPTICommands.cpp, Line 287
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

13:10:16 #39 Text 0 File Cdrdrv.cpp, Line 11444
DriveLocker: UnLockVolume completed

13:10:16 #40 Text 0 File SCSIPTICommands.cpp, Line 450
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

Existing drivers:

Registry Keys:
HKLM\Software\Microsoft\Windows NT\CurrentVersion\WinLogon

Here is what he has said about the problem:

"Just also add that it does same on imgburn and also that it does it on verbs as soem one will just reply it the media lol.
Also that is worked on the toshiba it sinch i changed me lappy please think that all make sence oh and internal works fine and it read dvds fine."

Thanks for looking, sorry about the wall of text.

Matt

tautitan@gmail.com
WebGrafix Web Design


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#1
January 12, 2009 at 14:28:59
Make sure that his drive can write both to
DVD's and CD's if it only writes to CD's then
it will not work. Also you could try getting
a program off the internet that can write
DVD's it may help

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#2
January 12, 2009 at 20:40:00
Does the drive recognize the DVD disc? Have you tried both DVD+R and DVD-R discs? Open Nero, click on "extras" then click on "get system info". This will list all the types of discs that your DVD system will read and write to.

I have two DVD systems and one will only burn to DVD-R discs and the other burns to both types..

good luck


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#3
January 13, 2009 at 03:37:29
Thanks guys I've got an update. The drive seems to write DVD-RWs just fine but doesn't seem to like DVD-Rs. The drive burnt discs fine using his old laptop but since he has replaced it the problem has started.

Matt
WebGrafix Web Design


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