dvd-rom not detected on PC

Dell Insperion 530
May 17, 2012 at 20:08:53
Specs: Windows Vista, intelcore2 2.13
dvd-rom player not detected on my pc. it will not open when i push the switch. it is not listed when you open the Computer listing,it only shows my dvd burner. It does open when i turn the computer on but i can't close it.

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May 17, 2012 at 20:52:46
Manuals (English)
Dell™ Inspiron™ 530 Series

Owner's Manual

Removing and installing parts

No IDE data header(s).
May have floppy data header or not have it

Your computer supports a combination of these devices:

Up to two serial ATA hard drives

One optional floppy drive or an optional Media Card Reader

Up to two CD or DVD drives"

Your power supply has 4 SATA power connectors in it's wiring.

Do you have two drives - a DVD-rom drive and a DVD-RW drive ?

The mboard's bios Setup must detect the drive in order for Windows to detect the drive.

If the mboard's bios Setup doesn't detect it......

- you have bios settings set wrong
Load bios defaults, Save bios settings.

"Entering System Setup
Turn on (or restart) your computer.

When the blue DELL™ logo is displayed, you must watch for the F2 prompt to appear.

Once this F2 prompt appears, press <F2> immediately.

NOTE: The F2 prompt indicates that the keyboard has initialized. This prompt can appear very quickly, so you must watch for it to display, and then press <F2>. If you press <F2> before you are prompted, this keystroke will be lost. "

- or - there's something wrong with the connection(s) of the drive

Check your SATA data cables. The connector on each end should "latch" into the socket on the drive and on the mboard, or on the drive controller card - it should not move when you merely brush your hand against it near the socket - if it does, mere vibration can cause a poor connection of it - use another SATA data cable that does "latch", or tape the connector in place.
(There is a slight projection or bump on one side of the outside of the connector that "latches" it into the socket - it's easily broken off or damaged)

The same thing applies for the SATA power connection.

Try another data cable if in doubt.

- or - the drive is damaged or defective.

When the computer is running,
- the drive should open and close it's tray when you press the button for that on the front of the drive itself. If it has a disk on the tray, there may be a short delay so that the disk can stop spinning before the tray opens.
- the led on the front of the drive should come on at least briefly when the tray is retracted, even when there is no disk on the tray.

Those two things only require that the power connector is properly connected to the drive, and that there is nothing wrong with the power supply.

Look in Device Manager to see if the drive's model is listed there, and if it is, is it flagged with a yellow ! or a red X ?

(Open up Computer - click on System Properties near the top of the page, the link to Device Manager is on the left side of the resulting screen.)

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