|You CD ROM could be in conflict with another device. Try uninstalling the driver and rescan for hardware. To do this do the following...|
Start -> Control Panel -> System -> Hardware Tab -> Device Manager Button -> Right-click the CD-ROM and chose uninstall. -> Right Click the root and choose rescan. -> Then hope that plug and play drivers will work.
If the plug and play drivers do not work then do the following...
Go to the Internet. Type Google.com. Type the name of the Company that manufactures your computer. Goto their website and select support. Type the Model number of your computer. Goto Downloads and select CD ROM drivers. Download and install.