DVD Video Disk Not Seen In Drive

November 22, 2008 at 06:46:16
Specs: Vista, 2.20 Duo Processor
Trying to repair my machine but I need help.

Running Vista - no viruses, etc. Totally clean.

Dvd player will play game cd's/dvd's but when I put in a clean genuine dvd to watch such as "Lord of the Rings" the drive won't see the dvd or play it!
(drive set to region 2 - as are the dvd's I trying to play)

Vista/microsoft update tells me drivers are up to date but I checked with a separate driver check utility (driveragent) and it said the same.

It used to for the last year since I bought it, only now in the last 2 weeks, it won't at all play/see video dvd - but will still see/play cd/dvd games!

Have installed k-lite mega codec pack.

It will play dvd's if I burn them (using Nero/Ashampoo) but it won't play purchased dvd's on the drive.
The drives spins them for 5/10 seconds then goes dead, does nothing.
Explorer can't even see the dvd in the drive!
(even bought a head cleaner, ran it many times)

The drive will see/play everything else - game cd's/dvd's - music cd's - data cd's/dvd's
Just genuine film dvd's have problem with, no joy.

Very strange and only happened in the last few while...

The DVD's are ok because I checked them and they play in my laptop - but not the pc!

First time I am stumped!

Anyone know anything about this or can help?

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November 22, 2008 at 07:57:53
It sounds like your drive either has a dirty lense or one of the lasers or circuitry is going bad.

You could try a lense cleaning kit or you may need to replace the drive.

I consider burners to be disposable hardware. You can buy them for under $30 online.

Try newegg.com. Be sure to buy an interface that will work on your computer. There are TWO types. ATA/IDE or SATA. SATA is the new kid on the block so if your computer is at least a couple of years old it is most likely IDE. The data cable for ATA/IDE drives is a wide (over an inch) flat cable. SATA is small oval.

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November 22, 2008 at 08:17:20
As mentioned, have tried a head cleaner already a number of times.

Pc is at most, a year old. Sata drives.

Its weird, I can do everything else but play dvd video which makes me think its software related, and on the off chance it is, my buying a new drive will change nothing.

Not worried about replacing the drive on the long run, The price of a new drive is small.
Its the possibility, I might still be stuck with the problem.

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November 22, 2008 at 10:19:33
Have you done some region changes and gone past the limit?

Have you done a firmware update to your DVD? That might have scrambled the 'region' code.

You could look for a 'region free' fix, to see if that helps.

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Related Solutions

November 23, 2008 at 04:43:02
Done no region changes. Have 4 times still left to be allowed to change.

Firmware is up to date. Checked with HP.

Applied a number of region free fixes. No joy.
Besides, the drive won't see even the dvd in the drive to apply any fixes it might have.

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February 5, 2009 at 09:18:36
Hi guys,

I have the same problem with Biggins. The only deference is that my DVD player (NEC ND-4550A) plays SOME DVD movie disks but not all of them. It works perfectly with data or game disks, audio disks and CD's. The disks that it does not play are original and not copies. I still have not buy a new one because I am afraid that maybe there is a software problem such as a corrupted Windows file or driver. I tried everything I know, including firmware update, but nothing happened. Until a few days ago the DVD player was working perfectly. Any help please?

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February 5, 2009 at 10:02:44

You need to start your own thread here.

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