DVD isn't working

Hewlett-packard / Pavilion zd7000
January 2, 2009 at 19:30:47
Specs: Windows XP, P4 320/512
My DVD player will not recognize a disc. The light comes on and there is a clicking noise but that's it. I have checked the properties and it says the device is working fine but it's not. Its a Toshiba ODD-DVD SD-R6252. It doesn't show a disc in the drive when I click on it.

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January 3, 2009 at 02:17:53
The first step is to clean the lens using a cd/dvd cleaner.

Here in the UK these cleaner kits can be bought for around £1 in a cheapo store.

If that does not work and your pc is a desktop, try your drive in another pc and a known good drive in yours. This will (hopefully) isolate where the problem lies.

If (as I suspect) your drive, they tend to be throwaway items, as it is far cheaper to replace than attempt repair.

Advise back on progress.

Good Luck. Keep us posted.

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