dvd drive not accepting cds/dvds

March 15, 2018 at 09:23:09
Specs: Windows 10, Ryzen 7 / 16 gigs
Recently connected a Mac superdrive to new Dell, downloaded Mac driver, and it worked fine. Several days later the drive will not accept any DVD. Any suggestions appreciated!

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March 16, 2018 at 17:04:30
So you are installing this on a Windows computer?

What happens when you insert a CD or DV, anything or nothing at all?

Does the drive show up as one of your drives?

In "Device Manager" are there any errors showing against this drive? You could right click the Mac Superdrive (under Disk drives) and select "Uninstall device". When you restart the computer it will be found as a new drive and the software will be installed again - this might fix it.

Always pop back and let us know the outcome - thanks

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