DVD Drive Doesn't Work

Dell / DIMENSION 2400
March 16, 2009 at 14:12:37
Specs: Microsoft Windows XP Professional, 2.392 GHz / 766 MB
Just recently, my DVD drive quit working. When I put a disk in the drive, it makes a small "click-click" sound and can't read the disk. I tried uninstalling it from device manager and reconnecting the cables on the inside to no avail. Any help? Thanks!

Will
Free Computer Help: http://www.william234.co.nr/
"Sorry for ranting. I seem to do that a lot!" -ME


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#1
March 16, 2009 at 15:06:03
Is the drive identified by model number in the BIOS screens?

Does Device Manager say the drive is working properly?

Google for Upper & Lower filters in WinXP.

Lots of this same issue lately. Possible Microsoft update issue.


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#2
March 16, 2009 at 17:39:54
How do I tell if the device is identified by model number in the BIOS?

I don't know. I took it out, but I will put it back in tomorrow and see if it is.

What?

Thanks!

Will
Free Computer Help: http://www.william234.co.nr/
"Sorry for ranting. I seem to do that a lot!" -ME


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#3
March 16, 2009 at 20:08:02
I should have said POST screens. Watch for it in the POST screens.

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Related Solutions

#4
March 17, 2009 at 12:04:07
I can't see the details in the POST screen, just the DELL splash screen, but, this may count. I put the drive back into my computer as the master drive and tried to boot Ubuntu off of a live CD and it wouldn't boot.

Will
Free Computer Help: http://www.william234.co.nr/
"Sorry for ranting. I seem to do that a lot!" -ME


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#5
March 17, 2009 at 12:40:45
Okay, now for the answers. Both of the top two questions you asked are Yes.

Will
Free Computer Help: http://www.william234.co.nr/
"Sorry for ranting. I seem to do that a lot!" -ME


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#6
March 17, 2009 at 12:47:57
Sorry, keep forgetting some things.

Also, when I put a disk into the drive, Windows XP's little disk appears by the mouse pointer for a second then goes away. The disk drive appears in My Computer but when you click on it it says to insert a disk. My other CD-RW drive still works and a DVD-ROM drive that I put in there (I've been watching a lot of movies on my PC lately) to take the place of my DVD-RW drive works also. Hopefully I am not leaving anything out this time!

Will
Free Computer Help: http://www.william234.co.nr/
"Sorry for ranting. I seem to do that a lot!" -ME


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