DVD Drive cant be recognized but spins a disc

Sony / Optiarc
May 31, 2009 at 04:37:21
Specs: Windows Vista
Hi,

Im having a problem with my internal dvd drive. My laptop is acer aspire 4520 and the internal dvd drive is optiarc brand. This said dvd drive just suddenly stoped being recognized by the bios and is therefore cannot be accessed. But i can open it and it spins the disc being inserted. However, it never reads the inserted disc. Anyone could give me an advice on what to do to solve this problem? I've already tried unplugging the the drive while the laptop is turned off and plug it again many times but still it doesn't solve the problem.

Any advice is highly appreciated. Thanks in advance.


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#1
May 31, 2009 at 07:29:23
Is the drive assigned a drive letter?

EEOC


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#2
May 31, 2009 at 08:16:33
Try a CD disk and see if it can read that.

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#3
May 31, 2009 at 16:46:26
Yes it was assigned a drive letter. It was E: I also tried CD Disc but nothing happens.

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Related Solutions

#4
May 31, 2009 at 17:28:16
Check in device manager to see if there is a problem there with the drive. You could also try removing it from within Device manager and then reboot. Windows should then reinstall it.

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#5
May 31, 2009 at 21:02:04
I've already tried to check it in device manager many times and rebooted but nothing happened.

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#6
June 1, 2009 at 05:27:16
You've "tried" to check it in Device Manager? What exactly is shown there?

EEOC


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#7
June 1, 2009 at 06:40:07
If the drive just happened to be listed among the rest of the devices, of course I would notice it. But theres no DVD/CD Rom Drives among the list. Not just that, I can't even see it in BIOS.

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#8
June 1, 2009 at 07:45:51
The info you just posted in #7 would have been useful at the start.

If you drive is not being configured in the POST screens then it will never work in Windows.

Either you have some setting wrong in the BIOS (setup) screens or your drive is broken. Just because the tray opens and the disk spins doesn't mean it isn't broke.


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#9
June 1, 2009 at 07:58:12
And if it's not being seen in the BIOS or in Disk Management, then there's no way it's being assigned a drive letter.

EEOC


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#10
August 6, 2009 at 07:35:44
Hey guys
I have a similar problem with my sony vaio TX790P
all of a sudden the combo cd-dvd stopped working (after for
some reason a registry cleaner stopped all the services and i
had to revert to an earlier date).
In any case the drive has a letter, it is present in the device
manager, spins but does not do anything. also during the
boot, it spins, in a strange way,but it does not recognize a
bootable cd-dvd. is it dead?
how can it be?
thx
eug

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#11
August 6, 2009 at 10:47:31
eug

Start your own thread here in the Hardware forum.


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