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Solved DVD doesn't work win 7 won't recognize it

May 3, 2012 at 18:21:45
Specs: Windows 7, I72600K/ 16GB
I recently tried to install DVDit pro HD on windows seven , but , I found out it is not compatable. Now my DVD drive doesn't work and I can't get it to re-install. I found an old driver from dvdit but removing it didn't help. any suggestions?

See More: DVD doesnt work win 7 wont recognize it

May 3, 2012 at 19:49:44
Go to device manager and remove the drive from there. Then download the correct driver (from system mfg if the drive came with the system or component mfg if purchased separately). Double clicking on the driver will tell you if it will self install or you need to let Windows install it. Then either do a 'Detect New Hardware' or just restart the machine and Windows will install the device. If it asks, point the installer to the correct file for the driver.

You have to be a little bit crazy to keep you from going insane.

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May 4, 2012 at 15:33:48
Thanks for the tip.

I have tried that and it didn't solve the issue. Last night I went hunting in the registry for stray parts of DVDit pro HD , I found some leftovers and deleted them but that didn't help either. I'm thinking there is somethig in the systems folder that is trying to point the OS to an out dated driver probably IDE not sata. I am almost to the point of formating the OS drive and starting over.

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May 4, 2012 at 19:12:04
✔ Best Answer
DVDit pro HD works with Windows 7


Roxio DVDit Pro HD Disc Authoring Software Review


While all of the documentation notes that the program is designed for Windows XP (Home, Professional or Media Center Edition), we tested DVDit Pro HD on a Sony Vaio RM1 video editing computer running Windows Vista Business, and everything worked just fine.

If it works in Vista, usually it works in Windows 7 too.


I run DVDPro HD on Windows 7 Ultimate 64-bit. It runs more stable than on XP/SP3.
However, I think, it does not support import of AVCHD-files, but I am not sure as I have never done it.

However, I know from much experience with using several versions of Roxio Easy Media Creator that Roxio makes the buggiest software I have ever encountered, and it's un-install program leaves a lot of crap behind in the Registry .

If you want to un-install DVDitPro HD , if you managed to get it to install all the way, go to Control Panel - set it to display as Small icons or Large icons - Programs and Features
and find the entry for DVDitPro HD in the list and click on it to un-install it's software.
There may be other Roxio crap that was installed along with it that you also need to un-install.

There are various reasons Windows 7 may not be allowing your DVD drive to work properly.

First of all, the mboard's bios Setup must be detecting the DVD drive's model.

If it isn't showing up there, you need to fix whatever is causing that problem first. The most common reason for that on a desktop computer is you've been fiddling around with the drive's data or power connection, or the jumper on the back of the drives or you've added or removed a drive if it's an IDE drive, inside the computer case.

If the bios is detecting the drive's model fine....

DVDit Pro is software, not a device. It doesn't have device drivers in that software.

Windows installs generic drivers that are built into it for DVD and CD drives automatically.
If RIGHT clicking on the DVD drive's model in Device Manager, choosing Uninstall, then Restarting Windows doesn't solve your problem with the DVD drive after the desktop screen has fully loaded, you've got some other problem going on.

Never install more than one burning program at the same time in Windows that did not come with Windows. They usually have a resident module - a part of it that runs all the time in the background - and it's well known that if two or more burning programs each have one of those, they're likely to clash with each other and cause you problems, and those problems can include the DVD drive no longer working in Windows, yet the bios recognizes it fine if there's a bootable disk in it while booting the computer and the Boot Order or similar settings in the bios have CD drive or similar before any hard drive. .

If you HAVE installed more than one burning program that did not come with Windows, then un-install all of them but one.

If the DVD drive still won't work in Windows after doing that, or in any case, you may need to delete some UpperFilters and LowerFilters lines from the registry, as described in this article:

Your CD drive or DVD drive is missing or is not recognized by Windows or other programs

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May 5, 2012 at 07:19:37
I removed upper and lower filters and..... shazam!.....The drive started working.

Thanks you for your help. I think I will stick with Sony's DVD Archetect 5 instead of DVDit Pro HD. even though DVDit's interface is light years better than DVD Archetect.

I just burnt a couple DVDs

thank you

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May 5, 2012 at 07:31:35
Thanks for the thank you.

If whatever the problem was that caused Windows to make the UpperFilters and LowerFilters lines in the Registry is still happening, they will be made again, eventually.

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