Dual Monitor Problem - Compatibility issue?

Microsoft Windows xp home edition with s...
May 3, 2010 at 12:39:17
Specs: Windows XP
I'm trying to update my computer. I had a dual monitor setup on my last computer. So after i got my new computer I took the video cards from the last computer and installed them on the new computer. I can run each monitor seperatly just fine. However when they are running together I get an error message on my ATI Rage 3D IIC saying The device cannot start. (Code 10) Apparently Code 10 means I'm missing a driver, but I can use that monitor if I run it alone.

How do I get them both to run! :S


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#1
May 3, 2010 at 16:32:06
So you are using TWO separate graphics cards? Are they using the same family of GPUs? If you have cards that require different drivers that may prove to not work.

Also, does your new computer also have onboard graphics?

What interface are the cards? They may be using the same resources (IRQs).


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#2
May 4, 2010 at 06:55:39
Yes I'm using two graphics cards, the one that is having the problem is the rage 3D pro iic, when they are both connetted is displays an error. I've tryed it with the onboard graphics enabled and disabled and I get the same error. When I boot up one of the monitors works however the other remain blank. It detects that there is something attatched but I can't get it to work. I'm using IRQ 17 and 18 for each monitor.

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#3
May 4, 2010 at 07:08:46
You didn't state what interface each of the cards is. Like AGP, PCI, PCIe.

Monitors are not using an IRQ. The graphics cards are. Are you sure you have disabled the on board graphics?

From your statements above I am guessing that both the add in cards may be PCI interface. Is that correct?


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Related Solutions

#4
May 4, 2010 at 11:08:48
The two graphic cards I am using are

ATI Technologies Inc. 3D Rage IIC PCI
Rage Fury Pro/Xpert 2000 Pro

To answer your question both are PCI.


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#5
May 4, 2010 at 11:21:56
Which one did you install first? Or did you just pop both in at the same time?

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#6
May 4, 2010 at 11:25:08
Both at the same time.

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#7
May 4, 2010 at 11:46:58
I'm guessing that the old mboard did NOT have onboard video.

ATI Rage 3D IIC is an OLD video chipset - it probably first came out before 1998.
It has to be on either a PCI or an AGP video card.

I have an older PCI video card that also has an OLD ATI video chipset - Rage XL, on an ATI Xpert 98 card, which also supports 3D graphics. I bought it years ago so my nephew could play games that have 3D graphics on an old computer with a max P133 mboard with onboard video that I had upgraded with an Evergreen Spectra cpu adapter that has a K6-2 400 cpu. The Rage XL video chipset cannot tolerate being installed on a mboard that has onboard video, because the video chipset was never designed to co-exist with onboard video. It will work properly on a mboard that has onboard video ONLY if the mboard has a jumper that can disable onboard video. Some 386 and 486 mboards have such a jumper, but only a few really OLD early Pentium mboards have that jumper. Newer mboards do NOT have such a jumper.
The problem is both the Rage XL video chipset and the onboard video try to use some of the same resources when the Xpert 98 card is installed. When you have that situation, either the card produces no video, or my case (in Win 98SE) the video from the card is a jumble of video from both video chipsets.
After spending many, many, many hours fiddling, and discovering a non-standard way of installing the card, I managed to get the card to work in 98SE, I had to disable the onboard video in Device Manager, but then I found I could not load newer video drivers that were available for it. Later on, my nephew installed XP on the same computer, that went much easier, but I still had to disable the onboard video in Device Manager, and I STILL could not load newer video drivers that were available.

The bios on mboards that have onboard video assumes that the video chipset on the video card you're using in a slot can co-exist with the onboard video chipset. If the video chipset DOES support co-existing with onboard video, then both video chipsets can work. If the video chipset is on an AGP card, and the mboard has an AGP slot, installing an AGP card in the AGP slot almost always automatically disables the onboard video - the settings in the bios for Primary video or Intialize video first or similar cannot disable the onboard video by you merely selecting something other than onboard video in those settings - the only thing that's useful for is to inform the operating system which video is the primary video. If you set that to onboard video or PCI video and your video card is AGP, Windows will not be able to use the advanced AGP features of the AGP card in Windows - that has to be set to AGP in the bios for an AGP video card. Similar applies for a PCI-E video card.
If the video card is PCI, the settings in the bios for Primary video or Intialize video first should be set to PCI, to inform Windows your Primary video is PCI, if that's what you want to do, however, installing a PCI video card usually DOES NOT disable the onboard video automatically, and almost always, you can't disable the onboard video in the bios by any setting either in that situation.


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#8
May 4, 2010 at 12:04:17
"Rage Fury Pro/Xpert 2000 Pro"
"both are PCI."

That video chipset first came out in mid 2000 or so.
It tolerates co-existing with onboard video.

You should be able to use that and the onboard video just fine. Installing the card probably will not disable the onboard video.


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#9
May 4, 2010 at 12:14:52
Okay I just realized that my "Rage Fury Pro/Xpert 2000 Pro" is APG is this why it isn't working? The thing is I these two monitors working together before. Can I change it from APG to PCI? Is that a stupid question?

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#10
May 4, 2010 at 12:30:51
"I just realized that my "Rage Fury Pro/Xpert 2000 Pro" is APG "

I assume you mean AGP. In that case, the onboard video is probably automatically disabled by the bios when you install that card.

"The thing is I these two monitors working together before."

Your monitors have got nothing to do with it !
It's your two video adapters that were were working together before.

Did the other mboard have onboard video?
If it didn't, then your problem is probably due to similar to what I described in Response 7 - in that case, you cannot use - cannot get video from - the Rage 3D IIC card on the mboard with onboard video.

You can get video from two cards - one AGP, the other PCI - on this mboard that has onboard video if the video chipset on the PCI card can tolerate onboard video being present on the mboard.

You can have two video outputs from the mboard with onboard video if you use a PCI video card with a newer video chipset rather than the Rage 3D IIC card along with the Rage Fury Pro/Xpert 2000 Pro AGP card, or if you install one PCI video card with a newer video chipset rather than the Rage 3D IIC card (and NOT use the Rage Fury Pro/Xpert 2000 Pro AGP card) and you will probably still have the onboard video as well, or you could use an AGP card that has a newer video chipset that has two video (monitor port) outputs.


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#11
May 4, 2010 at 12:51:05
I know tha it has nothing to do with my monitors, I meant graphic cards. I disabled the onboard video in BIOS but I'm still getting an error with the Rage 3D IIC.

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#12
May 4, 2010 at 13:01:21
As I told you, you probably CANNOT disable the onboard video in the bios with ANY setting - probably only installing an AGP card disables the onboard video. Probably the ONLY place you can disable the onboard video is in Device Manager in Windows, by RIGHT clicking on it and Disabling it, after the Rage 3D IIC card is installed. You can only do that if you have video from the onboard video port when the Rage 3D IIC card is installed, and you connect a monitor to the onboard video port.
If you DO NOT have onboard video in that situation, or if you DO have onboard video in that situation but disabling the onboard video does not help get the Rage 3D IIC card working, then you cannot use the Rage 3D IIC card with this mboard with onboard video!

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#13
May 5, 2010 at 07:30:33
Thanks I guess I'm getting a new graphics card.

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#14
May 5, 2010 at 11:07:16
So you got a "new" computer but it still uses AGP graphics? Then the AGP add in card does work when it is the only add in card installed at that time?

Conversely, the add in PCI card works when it is the only add in card? Have you tried using the on board video while the PCI is the only add in card installed?

This may simply be a matter of setting up dual monitors. Have you gone into the advanced graphics settings to see if you have both monitors enabled?


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#15
May 5, 2010 at 19:50:08
OtheHill

I've noticed you've been answering lately. Were you otherwise occupied for a while?
....

If the mboard supports 2X/4X or 2X/4X/8X AGP, I recommend at least a Radeon 9250, preferably AGP for the best performance. They have two monitor ports.
e.g.
http://www.nextag.com/9250-radeon-a...

http://www.amazon.com/s/?ie=UTF8&ke...

If the mboard does NOT support 2X AGP, then installing an AGP card that DOES support 2X. or 2X/4X or 2X/4X/8x, can DAMAGE some mboards that support only 4X or 4X/8X. NOTE that I don't thing your mboard is one of those, because the Rage Fury card is 2X/4X, and you would be having problems if you had such a mboard - the AGP card wouldn't work.

In that case you need a video chipset that dies not support 2X AGP - minimum Radeon 9550, AGP preferably - they also have two monitor ports.
e.g.
http://www.nextag.com/agp-radeon-95...

http://www.amazon.com/s/ref=nb_sb_n...

Note that most newer video chipset cards have a VGA port and a DVI port. Most cards come with a DVI to VGA adapter so that you can connect two VGA monitors, but once you pick the one you want, check the manufacturer's web site's info about the model to make sure it comes with a DVI to VGA adapter, if that's not mentioned in the ad, otherwise you'll have to buy one separately.


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#16
May 6, 2010 at 04:26:05
Tubes, I took a break.

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