DSL and Cordless Phone

System manufacturer / System product name
January 29, 2009 at 12:29:19
Specs: Microsoft Windows XP Professional, 2.401 GHz / 2047 MB
Ok first off I have researched this and can find no answer that makes me happy so here we go. I am using a dsl connection through a router with one other computer. All hard wired connections no wireless. I only have one phone it is a 5.8 meg cordless. The filter is installed.

The problem is when we answer the phone we get kicked off the internet for a moment. Then when we hang up we get kicked of again. I have changed all the wires. Disconnected the router nothing helps. Tried changing channels on the phone it seemed to work the first call but after that back to normal.

Any suggestions please?

Practice makes perfect but only if you practice perfectly!


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#1
January 29, 2009 at 12:52:34
If the phone and the modem are close to each other, try moving one of them.

FWIW to XP users: When you click on the 'Command Prompt' you are just causing the 'Command prompt' to be displayed. This prompt gives you access to NTVDM.EXE, the 'NT Virtual DOS Manager'.


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#2
January 29, 2009 at 13:03:44
Tried that. The computer and modem are in the back room. The phone is in the farthest room away. Still same thing. I am thinking a lead case for the modem!!

Practice makes perfect but only if you practice perfectly!


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#3
January 29, 2009 at 13:10:16
Try a different phone, perhaps wired. If there is still a problem, try another filter.

Before posting try google. Backup. Use anti virus software.


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Related Solutions

#4
January 29, 2009 at 13:12:53
Changed filter. No help. Does not happen with 20 year old wall mount chorded phone.

Practice makes perfect but only if you practice perfectly!


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#5
January 29, 2009 at 16:11:50
Think I fixed it. I now have 5 filters on the phone line. With 4 it still kicked us off when we hung up the phone. Now with the handset right over the modem it does not kick us off. (Me doin the happy dance) We have lived with this for almost a year.

Practice makes perfect but only if you practice perfectly!


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