Dropped WD 1TB external HDD on the floor

Western digital Wd10000eb035-01
May 21, 2010 at 19:43:53
Specs: Windows Vista
i dropped my hard drive on the floor.
please help me get the data back - i have all my school projects and things on it - it is my back-up drive !!!
i am putting cold packs on the hard drive to keep it cold
Please help me - i broke the warrenty sticker since i paniced - it makes clicky kind of noises ( more like buzzing noises)

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May 23, 2010 at 11:59:41
If it's clicking or buzzing, then it's probably dead. Since it's a backup drive, I'd just go out and purchase another one. Then backup your data to the new one.


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May 23, 2010 at 13:05:09
'Backup' means an external 'copy' of valuable files that are on your internal hard drive.

I agree with Jennifer, the files on your hard drive are probably not recoverable. The noises you hear are really bad news. The freezing is not likely to work for that problem.

The three most important things in computing:
1. Backups, 2. Backups and 3. Backups.

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May 23, 2010 at 23:33:07
so i just buy a new hard drive and back up the broken one ? but the my computer and my laptop(windows 7) won't recognise it. i am trying to contact data recovery companies . . . so expensive !!

1. Ontrack (partner with Western Digital) is $600 - $2100 DEPENDING on difficulty - i don't think they have the "No Data, No Charge" policy.

2. CBL Data Recovery Technologies is $1265-$3000 (standard 5 days max) and 21 days is that price minus 20 %. they have the "NO DATA, NO CHARGE" policy.

3. Contacting another company - Payam Data Recovery - they sound the best. They have the "NO DATA, NO CHARGE" policy but there are some exceptions. They have a ecolomy price (50 % off) but the slowest one. wiating for my info - i will update . . .

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May 24, 2010 at 10:10:58
"so i just buy a new hard drive and back up the broken one". No. As we said, the drive is probably dead, which means you can't recover the data.

If the drive was a backup, why do you need to recover the data? Just buy a new external drive and re-copy your data files from your computer to the external drive.


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May 26, 2010 at 05:58:09
. . . T__T wait it isn't my back-up drive T__T i am screwed T__T

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May 26, 2010 at 06:27:06
This is one of hundreds of similar posts. Manufacturers of these drives hawk the huge storage potential, citing how many photos or pictures can be stored. All without mentioning that this is not a good idea.

Litimo, as you have learned, you need to keep at least TWO copies of important files.

You could try removing the drive from the enclosure and connecting it internally using a compatible computer. Most likely the heads have crashed into the platters and are damaged but you could try.

Your laptop is not a suitable computer for this. A desktop capable of reading a hard drive type, size and file format.

You could also try using a drive fitness test from the manufacturer to see if it can see anything. The drive fitness test MAY work by booting to a CDR that you have installed the fitness test on.

Keep in mind that continuing to run the drive MAY cause further damage and make any recovery less likely.

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