dropped external hard drive stopped working

June 7, 2011 at 01:52:14
Specs: Windows XP
I dropped my external hard disk from the table and now it failed to work

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June 7, 2011 at 03:30:02
... does it make a clicking noise?

... guessing that it's in some sort of enclosure, can you open it up to see if any connections have "popped off/come loose"....?
Demonstrative exspelling
... there is logic to this madness!
Grrrrrrrrrrrrrrrrrrrrrrrrrrr... .im

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June 7, 2011 at 03:45:10
The drive may have been physically damaged in which case it is not repairable and will have to be replaced. You can test the drive with the drive maker's own diagnostic software and if it says "Failed" then I'm afraid it's no longer usable. The links are at the top of this page: http://www.tacktech.com/display.cfm...

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June 7, 2011 at 06:16:05
Look for the drive in Windows Disk Management. If the drive is listed there, highlight it and post all that is reported.

External USB drives consist of two components. The first is the enclosure itself. A working enclosure will show up in Device manage even if the hard drive inside is not functional. So, check Device manager to see if you have a mass storage device listed there. If not, you may want to remove the hard drive and connect it by other means.

Post back with your findings.

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