Solved driver crashes with the RX 570 during simple wattman changes

Hidde663 / My first build
October 23, 2018 at 04:12:45
Specs: Windows 10 Pro 64bit, i5-6600K[delid]@4.7GHz/4.3GHz@1.376v LLC=6 | 2x4GB Crucial-DDR4-2133CL15@14-14-14-28 1T 2700MHz@1.35v
Backstory:

I have an RX 570 in my system, never had any issues with it, even during overclocking.
However the driver I am getting driver crashes recently and they seem really weird.

example: the card is compleetly stock.
I hop into AMD wattman and increase the power target by +50% (in the past nothing would happen)
but if i try it today, i get a blackscreen as soon as i hit apply. (and the driver does not reset, as it would during a regular crash)
the card is idle during the change.

I can however bypass this issue, by starting msiafterburner and setting the powertarget to +50%

if i then start to change other settings in AMD wattman everything is fine.
no chrashes, nothing (unless ofc i set the core/mem clock too high for the given voltage)

all of this started happening after:

-------------------------------

this is what i think is the issue:

I have recently tested a few GPU's, as in seeing if they still work.

tested GPU's:

GT 210, HD 3650, GTX 660, GTX 970

all of these cards are supposed to be dead. (the GTX 660 and 970 have been oven baked before, see:
https://www.computing.net/answers/h...
(
I was able to confirm the GTX 660 is now working in compute workloads(anything that requires a display output fails, before baking it did not respond at all.
)

------------------------------

Me trying to fix the issue:

So i was thinking conflicting drivers may be the issue(nvidia driver was loading on startup, even tho i have an AMD GPU in the system)

so i installed DDU.exe (Display driver uninstaller.) and proceded to remove all driver while booted into save mode and running the display with my intel HD 530 integrated CPU graphics.
Then i turned everything off, installed the RX 570 again, installed the latest driver for the AMD RX 570, but the issue was not fixed.

--------------------------------

So basically after spending hours trying to fix it, im back to where i started. (backstory)
Do you guys have any idea's on how to tackle this problem?
Thanks in advance :)

i5-6600K[delid]@4.7GHz/4.3GHz@1.376v LLC=6 | 2x4GB Crucial-DDR4-2133CL15@14-14-14-28 1T 2700MHz@1.35v
MSI Armor RX 570 4GB@1180Mhz core@0.937v/2000MHz


See More: driver crashes with the RX 570 during simple wattman changes

Reply ↓  Report •

✔ Best Answer
October 24, 2018 at 17:33:54
"aaaand everything is fixed, must be some bug in the latest driver (18.10.1)"

Helps if you let AMD know.

http://www.amdsurveys.com/se/5A1E27...



#1
October 24, 2018 at 12:58:03
Well, theoretically you could have both AMD and nvidia drivers installed supporting both integrated and add in Graphics. That said, it has been my experience that theory doesn't extrapolate to the real world.

First thing I would say is to actually check to see what drivers are supporting what, not just make assumptions.

Forgive me if this is off base, because I am not a gamer, so no tweaking of graphics. That said, my understanding of overclocking a graphics cards is best done in small increments. Changing a value by 50% at one time sounds like an invitation for failure.


Reply ↓  Report •

#2
October 24, 2018 at 14:05:22
i just check with DDU, only the latest AMD driver is in stalled along side the HD 530 graphics driver, but i've disabled the iGPU via the bios.
there are no longer any traces of the Nvidia drivers left on the machine

also i have not yet checked the registry

edit: chaning power by 1% gives the same result :(

i5-6600K[delid]@4.7GHz/4.3GHz@1.376v LLC=6 | 2x4GB Crucial-DDR4-2133CL15@14-14-14-28 1T 2700MHz@1.35v
MSI Armor RX 570 4GB@1375Mhz core@1.1v/2050MHz

message edited by hidde663


Reply ↓  Report •

#3
October 24, 2018 at 17:01:44
finnaly got a blue screen related to the issue

VIDEO_TDR_FAILURE

gonna check out this tommorow, it's kinda late now :/
https://www.drivereasy.com/knowledg...

im currently downgrading to a more stable version of the radeon adrenaline driver
so im going from 18.10.1 to 18.5.1

i5-6600K[delid]@4.7GHz/4.3GHz@1.376v LLC=6 | 2x4GB Crucial-DDR4-2133CL15@14-14-14-28 1T 2700MHz@1.35v
MSI Armor RX 570 4GB@1375Mhz core@1.1v/2050MHz

message edited by hidde663


Reply ↓  Report •

Related Solutions

#4
October 24, 2018 at 17:20:30
aaaand everything is fixed, must be some bug in the latest driver (18.10.1)

i've been an idiot for ddu 18.10.1 and then reinstalling the same version...

i5-6600K[delid]@4.7GHz/4.3GHz@1.376v LLC=6 | 2x4GB Crucial-DDR4-2133CL15@14-14-14-28 1T 2700MHz@1.35v
MSI Armor RX 570 4GB@1375Mhz core@1.1v/2050MHz

message edited by hidde663


Reply ↓  Report •

#5
October 24, 2018 at 17:33:54
✔ Best Answer
"aaaand everything is fixed, must be some bug in the latest driver (18.10.1)"

Helps if you let AMD know.

http://www.amdsurveys.com/se/5A1E27...


Reply ↓  Report •

#6
October 24, 2018 at 20:06:53
Good work, you solved your own problem.

Reply ↓  Report •

#7
October 25, 2018 at 11:24:39
I've submitted the issue, also told them to ignore the feedback if i'm the only one, as i did run the GPU core @1.3 volt instead of 1.09 volt and have run the card @300watt instead of 120watt before :D

i5-6600K[delid]@4.7GHz/4.3GHz@1.376v LLC=6 | 2x4GB Crucial-DDR4-2133CL15@14-14-14-28 1T 2700MHz@1.35v
MSI Armor RX 570 4GB@1375Mhz core@1.1v/2050MHz


Reply ↓  Report •

Ask Question