Download Driver Display Problem

December 18, 2010 at 02:08:08
Specs: Windows XP
Hi.
Tonight I downloaded 'Game Booster', which in turn asked me to update my video driver.
It told me to download the ATI Radeon HD 2400.
So I downloaded the package available at the website.

It said it was a good install, and asked for a reboot.

When the computer restarted, it ran on 16 colors with a horrible resolution (600x400?).

What's happened?
The only way to stop this is by disabling the display driver.

Here is my Sys. Info:

Running on XP professional, service pack 3.
120 Ghz Intel Celeron
1 GB of Ram.



See More: Download Driver Display Problem

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#1
December 18, 2010 at 04:45:32
You need to reinstall the correct driver. You should be able to download it from here.

http://support.amd.com/us/gpudownlo...

You can also get it from your computer manufacturers website. Maybe that should be called "Game Buster".


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#2
December 18, 2010 at 07:17:50
Game Booster is another one of of those snake oil programs that supposedly optimizes the system for better game play. There's nothing Game Booster does that you couldn't do yourself. In fact, I think you found that YOU should have gone to the AMD/ATI website & downloaded the drivers. I suggest you unistall Game Booster.

Besides, you have a weak Celeron CPU, only 1GB RAM & a weak Radeon HD 2400. You're not going to magically change that system into a decent gaming machine simply by installing some tweaking software. You need some major hardware upgrades.

http://www.iobit.com/gamebooster.html


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#3
December 18, 2010 at 14:32:02
Will do guys!
Oh, and Mick - trust me if I had my way i'd be running a super computer. So I will have to tell my parents once again about this.

Regarding the the webiste in which you select your graphics card. I have followed exatcly everything. The only options are XP 32, XP 64 and XP media center. Tried both the 32 and 64 with no luck.


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Related Solutions

#4
December 18, 2010 at 15:00:56
You MUST un-install previously installed "drivers" and associated software you have installed for the Radeon HD 2400 BEFORE you install similar software. Windows must have the video in a plain VGA mode, or a safe VGA mode, when you install the display driver software.
ATI software installations often make a "master" entry in Add or Remove Programs that you can click to install all the ATI related software, or most of it, in one go. If you see that and use it, go back to Add or Remove Programs and make sure the ATI related stuff is gone. The Catalyst version is matched with the Display drivers version - the Catalyst version change less often than the Display drivers version. To make sure the Catalyst version is meant to be used with the display drivers version, un-install Catalyst as well as the Display drivers, then install both. The default "drivers" downloads on the AMD web site have the proper Catalyst version plus the Display drivers and more integrated together.
......

Sound and video "drivers" always have associated files that must be installed properly along with the actual drivers. If you install only the actual drivers, it's likely the device will NOT work properly.

Unless the instructions for installing a device tell you otherwise....
(this ALWAYS applies to video and sound adapters )

You DO NOT install drivers for a device while booting into Windows, if the software for the device has not been installed yet - when Windows detects a generic device or New Hardware while booting, you allow it to search for drivers, it doesn't find any, and it wants you to show it the location of the drivers - CANCEL that, continue on to the desktop, and install the software for the device using the proper installation from a CD or the proper installation file that you downloaded from the web.
The same applies no matter when Windows finds New Hardware !

If you DID install drivers that way,

(The following also applies if you want to un-install previous software, or re-install the same software)

- for video "drivers"....

- go to Control Panel - Classic View - Add/Remove Programs and Un-install the software you installed, reboot, DO NOT install drivers while booting, let the desktop screen fully load.

Install the video software properly by running the proper download you got from the web, or if you have the CD that came with the video card that's in a slot, or if you have the CD that came with the brand name computer that has the Drivers on it, run the video software installation from the installation program on that.

for sound adapter drivers...

- go to Control Panel - Classic View - Add/Remove Programs and Un-install the software you installed, reboot, DO NOT install drivers while booting.

- go to Device Manager.
(e.g. RIGHT click on My Computer - Properties - Hardware - Device Manager)
If the sound adapter is still listed, RIGHT click on it and Un-install it.
If that was there, and you un-installed it, Reboot at least once.
DO NOT install drivers while booting.

Install the sound software properly by running the proper download you got from the web, or if you have the CD that came with the sound card, or if you have the CD that came with the brand name computer that has the Drivers on it, run the sound software installation from the installation program on that.


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#5
December 18, 2010 at 15:15:23
I can't really select anything with a bad resolution. I might run it in safe mode.

UPDATE
Ran the computer in safe mode. Install error.
Then I ran the computer in VGA mode, still with the bad resolution and color.

All I have downloadd is what I need:
ATI Radeon HD 2400, 32 Bit.


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#6
December 18, 2010 at 20:02:59
When you have messed up the display drivers installation, Windows doesn't know what monitor you have.

In either normal mode or Enable VGA mode (you can't change monitor drivers in Safe mode)

When you get to the desktop screen , RIGHT click on blank part of the main Desktop screen - Properties (goes to Display Properties)
Settings - Advanced button - Monitor - Properties
Driver tab - Update driver
- No, not at this time
- Install from a list...., Next
- Don't search..., Next

- choose Plug and Play Monitor, Next, etc., etc

Finish - close the windows by clicking OK or whatever.

You should then be able to choose a higher resolution in Display Properties - Settings.

You can Un-install the existing HD 2400 software in Add or Remove Programs in either normal mode or Enable VGA mode - you may NOT be able to Un-install that in Safe mode.

Then install the software properly, as I told you above.


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#7
December 18, 2010 at 22:00:19
Tubesandwires,
I did exactly what you just said. Except it gives me no option to change the resolution after I have installed the monitor.
However, this time I will try installing again in VGA mode, followed by the post that you have just made.

UPDATE:
After updating the monitor in VGA mode, again no luck. Although I have bad resolution, the color is not in 4 bit, but normal. One thing to note though: I have done everything the ATI website asks to do.

Correct me if I'm wrong, but is it going with 400x600 + 4 Bit Color because it can't pickup the driver?


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#8
December 19, 2010 at 06:44:01
http://sites.amd.com/us/game/downlo...

Go to the Ati site via this link. Download the Catalyst control center driver and save it to your desktop so you can find it. Next go into control panel / Add Remove programs and remove everything related to ATI. reboot and you will have the generic desktop. Click the ati catalyst control center icon and install the drivers. You should now be good to go. If not, and you have a flat panel lcd monitor, install the drivers for the monitor. If you have an older crt monitor install SVGA drivers. VGA is the reason you have 400x600 with 4 bit color. If this process doesn't work, you have a bad video card.


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#9
December 19, 2010 at 08:23:35
You have botched the ATI software installation, again.

Start over.

See the info in response 4.


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