Does anybody know how to install a Ricoh printer driver?

August 29, 2014 at 22:40:15
Specs: Windows 7, 64
how can I get my Ricoh printer to install on my workstation
I cannot get my Ricoh printer driver to install. I went to ricoh-usa.com and downloaded the the driver for windows7 64 bit, but I cannot get it to install. I have tried both from the driver and the printer devices. It said to wait while windows did a printer update, but even after the update my printer was not listed. It is connected by Ethernet cord and before my old computer found it, but this new workstation is not finding it.
Can anybody help?

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#1
August 30, 2014 at 00:39:21
Don't know anything about Richo kit, but possibly Richo follow the route used by Canon. The printer is connected first by usb, then the network connection is enabled?

Presumably you have a copy of the manual, and if sothen have you read it carefully and followed the steps they detail?

What is the actual model printer?


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#2
August 30, 2014 at 00:50:02
My printer is a Ricoh SP 831 DN printer.

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#3
August 30, 2014 at 01:18:00
You say your printer is connected by Ethernet cord, that means it is a network printer. What is the other end of te Eternet cord connected to, your computer or a router.

Either way, before even attempt to install the drivers, you need to make sure that the printer is being recognised by the network. that means making sure the printer has the same IP addresses in the same range as the computer.

The manual will tell you how to do that.

Stuart


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Related Solutions

#4
September 1, 2014 at 09:44:31
I have but for some reason it is not working. It keeps saying the printer is printing a job.

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#5
September 1, 2014 at 09:46:09
I got it. The only problem was I needed to restart. Once I restarted it, it found the network and it is all good now. I assumed it would find the network without having to restart.
Thanks.

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#6
September 1, 2014 at 11:05:46
Frequently some of the basic setup info is either missing from the manual, or presented in such a way as to be easily overlooked... Recently had a similar experience with a Canon multi-function printer which I was setting up for a friend. I have an earlier model and the instructions for that model are slightly different. The later one doesn't make it clear as to the actual and correct sequence to get it all working (and find/activate its) lan connections and thus print.

Sadly many manuals etc. are written by those very familiar with the kit involved; and not truly written for anyone who doesn't know the kit under discussion. Equally the lack of proper product and instruction manuals testing is all too evident, and increasingly so.


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#7
September 1, 2014 at 15:22:55
Hello.
You are so right. Many manuals I have read do not speak in my language. They seem to be written thinking I already know things about the product.
The Ricoh manual is the one of the most confusing I have ever read. If I had my druthers, I would rather sell this printer and get another color laser printer that is not so complicated.

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