Do I just ask a question and soon someone answers?

April 3, 2016 at 19:41:23
Specs: Windows 10, Don't know
I'm not sure I'm using this right. I've asked two specific questions HERE and HERE and have tried to ask a few more and I keep getting messages that don't make sense like don't just say help me in the subject when I didn't write that at all... Do I have to create a number for a thread before it posts?

edited by moderator: Added missing links for clarity


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#1
April 3, 2016 at 20:47:09
Shauna

You need to have some patience. Your first post is only about an hour old.

You have ONLY posted three times and this thread is the only one that has a response so I am not sure what you mean about getting messages that don't make sense.

We are all volunteers here and it is Sunday night in North America and the middle of the night in Europe. I addition to that, you are not asking about any specific issue you are having.

I suggest you read the manual for your computer.

If you don't understand the settings in your BIOS then perhaps you shouldn't be making changes. Also, you must SAVE changes on exiting the BIOS.


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#2
April 3, 2016 at 20:47:36
Unless it is completely unrelated, keep all parts of questions and details on the same post. Simply reply to your own post to add to it so all of the facts and details help diagnose your issue. Your post:
http://www.computing.net/answers/ha...
We are all here without pay and chose to help. Please give us all of the details of the problem and list your system make and model for more specific advice to directly address your problem. Please answer all questions so we can narrow down the possibilities when the questions are too general or the details too few.

You have to be a little bit crazy to keep you from going insane.


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#3
April 3, 2016 at 22:38:49
Thank you. I didn't exactly know what kind of site this was or how it worked. I haven't changed anything in my bios because I don't know. This is why I would like to have something to compare it to. My Computer boots to drive that I don't even have on my computer. It says that it's Phoenix secure technology and I'm not sure that's what it supposed to say when I have a Lenovo .it won't let me turn off my Bluetooth and it's always greyed out and it says that the access is denied. It says I'm on a workstation. It even names the workstations
but won't let me delete it. Taking snapshots of the screens and I'm pretty sure there's something nefarious going on in my computer but just to be sure I would like to know what a normal Bios page looks like. My computer says that I have a wireless mouse plugged into PS2 port. I don't have a PlayStation or wireless mouse I just want to know what looks normal in the device manager in running tasks and On my bios set up screen. I can't seem to find anything on the Lenovo support site that helps with this info. Sounds like how you guys are much more advanced and are used to much more advanced specific questions . I just need some help possibly be directed to somewhere that you know of where I could be helped.

message edited by Shauna


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Related Solutions

#4
April 4, 2016 at 03:22:18
First, the simple things:

"It says that it's Phoenix secure technology and I'm not sure that's what it supposed to say when I have a Lenovo..."

Phoenix is a company that creates BIOS programming for many machines:

https://en.wikipedia.org/wiki/Phoen...

"My computer says that I have a wireless mouse plugged into PS2 port. I don't have a PlayStation or wireless mouse..."

"PS2 port" doesn't refer to a PlayStation...

https://en.wikipedia.org/wiki/PS/2_...

"Channeling the spirit of jboy..."

message edited by T-R-A


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#5
April 4, 2016 at 06:17:57
How long has this been going on?

Per chance do you have any "Restore Points" set; and at least one prior to the date the problem started?

Do you have an anti-virus utility installed, running and up to date?

Are you familiar with booting into safe-mode - should the need arise?

(By the way. We respond more quickly if offered tea 'n cake - preferably cream cake in the UK; or coffee 'n cookies in Canada/USA)

message edited by trvlr


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#6
April 4, 2016 at 07:35:53
What is the history of this laptop?

Did you get it used?

Is the boot problem new?


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#7
April 5, 2016 at 21:53:00
That is what I tried to ask on other post. If this is a used machine purchased or hand-me-down then it may be best to do a full factory restore to start over fresh <Be ware this will wipe all data so saving all personal files off the machine will be important first.

You have to be a little bit crazy to keep you from going insane.


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#8
April 8, 2016 at 21:14:01
Did you download the manual I linked to in one of your other threads?

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