Display turns off while computer stays on. Why?

June 19, 2015 at 15:19:12
Specs: Windows 8.1, Intel i5, 3.50 GHz
I've had this PC since January, and the problem is fairly recent. At random times my PC will stop communicating properly with the monitor. The monitor doesn't go into stand-by; it acts as though it still is receiving a signal from the PC. If sound is playing (it's a monitor with speakers) when this happens, it continues to play normally for a second or two, then becomes a repetitive noise. Doing a hard restart will get everything working again. Sometimes my compute will last hours or even days without doing this, while other times it'll only be working for a few minutes before the screen goes black.

If it matters, my monitor is a CTL IP2152" LED, and it's connected by HDMI.

I apologize for asking a similar question to many other questions on here. However, nothing recommended by others has worked for me, and in every other instance of this that I've seen while browsing this site, the monitor went into standby mode. Mine doesn't, even when I wait several minutes.


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#1
June 19, 2015 at 16:46:01
Hard to know where to start with this one. Somehow I don't think it is a monitor fault but if there is any chance you can lay your hands on one for a while and see how that behaves it would at least give us a start.

Always pop back and let us know the outcome - thanks


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#2
June 19, 2015 at 16:51:47
Is the computer a laptop or a desktop/tower system; and what make/model?


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#3
June 19, 2015 at 17:18:53
I do have a spare monitor around, so I'll try that next time this happens. Of course, now that I've posted about it, it isn't happening.

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Related Solutions

#4
June 19, 2015 at 17:34:47
The gremlins have become aware that you are seeking their removal...

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#5
June 19, 2015 at 17:41:40
You might have to keep the spare monitor on it for a while.

Always pop back and let us know the outcome - thanks


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#6
June 19, 2015 at 17:54:00
Oh, and the computer. It's a desktop: iBUYPOWER ARC SERIES NE781K Desktop PC Intel Core.

Yeah, those darn gremlins...


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