display properties disabled radeon hd 6370D

October 22, 2011 at 09:03:00
Specs: Win 7, 6 GIG
I can not adjust my display properties from my HP Pavilion p7-1154 Desktop PC,I'm the only user of the pc . The propery button is grayed out .Radeon HD 6370D running on win7 Home Premium
with hisbiscus motherboard. refer to this link (http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02995511&tmp_task=prodinfoCategory&cc=us&dlc=en&lang=en&lc=en&product=5157024#N1334)

Thanks


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#1
October 22, 2011 at 09:20:57
try update/reinstall the graphicscard driver.
or right-click on the desktop to open the Catalyst Contol Center (ccc have to be installed first) and change screen settings there if thats your problem.

nuFF3


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#2
October 22, 2011 at 10:11:54
Update - Apparently the HD 6370D video adapter is built into your motherboard's main chipset. (Any device that's built into the mboard IS NOT A CARD !)
In the following, you can use either the proper download for it available in the downloads for you model on the HP site, or use a download that is the newest available from the AMD web site for HD 6370D, The Microsoft .Net Framework 2.0 SP1 or later installation is probably NOT included in the HP download - it may or may not include Catalyst.

The original software installation that came with your computer would allow the software for the HD 6370D to work properly (unless it isn't detecting your monitor properly - see below near the end of this post), so I suspect that you have since installed Windows 7 from scratch and then did not install the software for it properly, or you re-installed it but did not install it properly.
.....

It's extremely rare for you to have problems with settings in Display Settings unless you have not installed the specific drivers and associated software for the video adapter properly, or in rare cases, you have done that but they are not detecting your monitor properly.

You MUST install the drivers / associated software that comes with the drivers properly for the HD 6370D !


Unless the instructions for installing a device tell you otherwise - this ALWAYS applies to video adapters.........
You DO NOT install drivers for a device while booting into Windows, if the software for the device has not been installed yet - when Windows detects a generic device or Found New Hardware pops up while booting, you allow it to search for drivers, it doesn't find any, and it wants you to show it the location of the drivers - CANCEL that, continue on to the desktop, and install the software for the device using the proper installation from a CD or the proper installation file that you downloaded from the web.
DO NOT install drivers that way no matter when Found New Hardware pops up !

If you DID install drivers that way, go to Control Panel - display as Small Icons or Large Icons (not Categories) - Programs and Features and Un-install the software you installed, reboot, DO NOT install drivers while booting. DO NOT install drivers that way no matter when Found New Hardware pops up !


Let the desktop screen fully load, then install the software for the device using the proper installation from a CD or the proper installation file that you downloaded from the web.

NOTE - if the software includes Catalyst, you MUST have Microsoft .Net Framework 2.0 SP1 or later installed in Windows in order for the Catalyst software to work properly and not produce error messages.
If you are installing the software from a CD, that may be installed automatically when the installation program detects it has not been installed.(In that case, when you examine the contents of the CD, if it has the .Net Framework installation file(s), there is probably a folder for it on the CD.)
If you use a download you got from the AMD website to install the software, Microsoft .Net Framework 2.0 SP1 or later is NOT included in the software download.
If it has not been installed, get it from the Microsoft web site - you may need to install Microsoft .Net Framework 2.0, and then install the Microsoft .Net Framework 2.0 SP1 (there is also a SP2 for 2.0) .

(If it HAS been installed, when you go to Control Panel - display as Small Icons or Large Icons (not Categories) - Programs and Features - it will be listed there. )
............

If you still have problems after installing the software properly, the specific video drivers may not have detected your monitor properly.

RIGHT click on a blank part of the main desktop screen, select Personalize, then Display Settings.
If it says Default monitor or Unknown monitor or similar on HD 6370D or similar, you need to change the monitor type to at least Generic PnP monitor or similar.
.......

Preferably, you should install the specific drivers for your monitor model, if available, and then select those if installing them doesn't set Windows to use them - in that case, by default, Windows will only show you the settings that both the video drivers and your monitor model supports. (You can DAMAGE a monitor if you use Generic PnP Monitor drivers or similar if you choose a setting the monitor doesn't support.) If you have the CD that came with the monitor, the specific drivers for the model can probably be installed from that, unless it's a really cheap model that doesn't have them available (e.g. at least some Acer models). If you don't have a CD for it, or if you do but don't know where it is, you can probably download specific drivers for your monitor model from the manufacturer's web site.

Note that installing the drivers for your specific monitor model doesn't necessarily set Windows to use them. When you choose Windows Update, if an optional download is found for your monitor model, installing that WILL set Windows to use those drivers.

(RIGHT click on a blank part of your main desktop screen, select Personalize, then Display Settings. If Windows has been set to use the specific monitor drivers, you will see
(the specific monitor model or model series) on HD 6730D or similar. )
.........

Note that if the software installation for the HD 6370D includes Catalyst, if you choose to load newer (or older) display drivers than were already installed along with Catalyst , the display drivers version must be compatible with the Catalyst version. The display drivers version is updated more often than the Catalyst version is. If you're not sure whether the display drivers version is compatible with the Catalyst version, un-install both the present display drivers version and the Catalyst version and install the default combo download from the AMD web site that includes the matching Catalyst version and the newer (or older) display drivers.


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#3
October 23, 2011 at 14:40:39
Thanks ..I'll try that ...

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