Display is distorted and barely usable

Nvidia / Awrdacpi
July 24, 2011 at 00:45:20
Specs: Windows XP Home SP2, AMD Athlon XP 64/ 1 GB
gateway 7426gx laptop has a display issue involving white squiggly lines (sorry best description I can come up with at this time) covering the entire screen. I have completed a system recovery which has returned the computer to the original factory settings, except that the display is still covered in the squiggly lines. I connected the laptop to an external monitor and it simply displays the same image, with the same lines distorting it.

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July 24, 2011 at 03:37:34
Try updating the graphics driver from the Gateway website. If that doesn't fix it the graphics controller may be faulty, in which case you'll need to take to a laptop repair centre and let them have a look at it.

Gateway drivers: http://support.gateway.com/us/en/su...

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July 24, 2011 at 06:49:14
I agree with pip22, it sounds like the graphics chip has failed, possibly due to overheating? Repairing it probably isn't cost effective but it won't hurt to have ot checked out at a repair shop. Have a look at this site:


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July 24, 2011 at 09:31:26
I can repair/replace whatever is the issue (if I can find the part), so that is not so much of an issue. When I first started working on this computer, its owner told me that she was doing updates from the Gateway website and might have downloaded an Intel chipset driver instead of an AMD. Would this cause this issue? Wouldn't this reset with the System Recovery?

What exactly is meant by graphics driver? Is there another name for it?

OK, last question. If the graphics controller is bad, what am I looking at replacing, a motherboard or a small circuit board type object?

Thank for your assistance.

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