Disk spins but OS cannot see the Drive!

April 18, 2011 at 14:28:27
Specs: Windows XP
Have purchased 3 new CD/DVD RW thinking they were just easily worn out. Last one worked fine for about a year then stopped. I took out the dead floppy drive it was connected to thinking that was the problem. I took out another CD reader thinking it was dead and that was the problem. Bought another CD/DVD RW today and no drivers are required, supposed to work with XP existing drivers. The disc goes in, spins, but not being read and computer not recognizing the CD/DVD at all. Microsoft repair did install fixes, but still does not recognize.

See More: Disk spins but OS cannot see the Drive!

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#1
April 18, 2011 at 18:25:45
Did you make sure the master/slave pin on the rear of the drive is in the correct position?

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#2
April 19, 2011 at 00:46:15
This looks like a rectangular plug? It is in the middle on slave.

EDIT 4/20/11 @6:41 PM: This pin - should it be on the CS, SL, or MA?


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#3
April 19, 2011 at 01:08:54
I think it might have something to do with a floppy drive. So this is what it does from the beginning:

When computer is turned on, a black screen comes up with "diskette drive 0 (zero) seek error" (this message comes up twice, then Windows starts.

The previously installed cd drive worked until it stopped, until the system stopped reading it. It was connected to an old dead cd drive and I thought that if I took out the other inoperable drive it might start to work again. Then I took off the floppy drive. The cd/dvd drive I bought was to replace the old one that didn't work. It was only about a year old. Thought, well, I guess these things are disposable. Bought a new one installed same way.

Now the floppy stopped working ages ago. We were advised to just take it out and not bother to replace it because no one uses floppies anymore. So I took it out, but it is still reading on "My computer" as drive A..

I entered the device manager and uninstalled the floppy, but it still shows up.

I just opened it and it says to insert a floppy disc into drive A.

I looked at the registry hack that many people have used who have this problem. I see no upper or lower filter: Name (ab)Default; type Reg_SZ; data (value not set)


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Related Solutions

#4
April 19, 2011 at 14:53:47
Enter the bios and check what boot options are selected,.and while doing that select disable the floopy drive.

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#5
April 19, 2011 at 15:54:16
Thank you. The floppy drive is disabled.

Boot options (Boot Sequence?) as follows:
1. Diskette Drive
>2. Hard drive C
>3. CD-ROM device (not installed)

CD-ROM then still not showing up.


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#6
April 20, 2011 at 09:07:49
The diskette is still enabled in the boot option or it would not be the first option in the boot sequence. Are you sure that the cables for the cd drive are installed and/or not defective?

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#7
April 20, 2011 at 09:37:36
I took the check mark off of the diskette, but if it still comes up first on the boot sequence, then it is still on. Should it then be moved to another position, say, the third option?

The cable has several plugs or connectors, rather, on it. I tried changing the plugs, but still get the same problem. I am not sure that they are not defective. I will go ahead and replace the cables. Will let you know. Thank you for taking the time to help me out so far :)


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#8
April 20, 2011 at 12:41:07
I would select disable, instead of having it in the boot sequence at all. Is the cd/dvd drive IDE or Sata? Is it the only device on the cable?

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#9
April 20, 2011 at 15:36:11
There are only 2 options for Diskette Drive A: (Not installed) or (3.5 inch, 1.44 MB)
I chose (Not Installed) and it has stopped looking for the floppy on start up, but has not removed it from the boot sequence.

I did not get any paperwork or box with the thing, but I looked up the model (TS H352) and it only mentions IDE.

Currently this is the only device on the cable.


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#10
April 20, 2011 at 18:35:17
so then you have a 40 pin connector going to the floppy and the cd drive, correct? be sure that the cables going to the floppy and cd drives are securely connected and be sure the floppy is set to master (might be ma or ms) and the CD drive is set to SL like you said in post #2. for the information of the other posters, on some bioses, the floppy option will still show up even when the floppy is disabled and not even in the computer (one of my computers is this way).

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#11
April 21, 2011 at 03:15:25
I took the floppy off completely, threw it in the garbage, and did not replace it. Mechanically it broke ages ago. All I have is the one CD-DVD drive.

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#12
April 21, 2011 at 09:02:23
Have you tried removing the master/slave jumper pin on the drive? Any chance the IDE pins on the motherboard are bent? Have you tried another power supply connector or have you always used the same one?

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#13
April 21, 2011 at 12:07:01
Took the pin completely off - no change.

I have never removed the cable from the motherboard. I have not tried another connector or power supply, they are the same ones that came with the machine. I did try the other parts of the same cable, but to no avail. It seems it is getting power as the light on the drive comes on and the drive operates correctly, but since it can't be read, it just goes off.

This computer is 10 years old. I have tried to keep it clean, I open it frequently and blow the dust out of it with a can of air. I wonder if I crimped the cable ribbons at some point or repeatedly because I do not recall ever bothering to make sure that they were not going to get bent when I closed the lid. I looked at them closely today and they are sort of wrinkled.


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