Digitech docking station issues

July 24, 2012 at 03:04:25
Specs: Windows 7
Hello, I have a digitech model XC4690 docking station, I am trying, well attempting to format a faulty HDD which came out of a laptop. As I am typing this the internal HDD is in the dock and the power is on, it is a separate power source and is plugged in via usb. What I'm wanting to do is format the HDD as it is just out of warranty and its GB seagate momentus. Is there any drivers I can download to pick up the docking station as I have looked in my computer, as well as disk management and its only picking up my DVD burner and the desktop HDD.

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July 24, 2012 at 03:28:50
Hard drive docking stations, just like hard drive enclosures, don't need drivers on Windows XP or later. It's the hard drive that's in it, and the usb port it's plugged into which needs drivers, but they are already built in to Windows XP and later versions.
(Windows XP, however, needs Service Pack 1 or higher for USB 2.0 support).

Because the actual docking station itself doesn't need a driver, manufacturers don't supply one. Try the docking station and drive on a different PC if possible. If still no joy, the docking station may be faulty. When you connect the docking station to a PC, and with a drive inserted into it, you should hear the drive spin up as soon as you supply power to it. No spin up means either a faulty drive, faulty dock, or no power getting to it.

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July 24, 2012 at 04:27:04
Hi Phil22,
The HDD does spin up when first powered on and plugged into the PC. I am thinking of getting a esata cable to see if that fixes an issue and if it doesn't I know what it is then

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July 24, 2012 at 07:33:03
"attempting to format a faulty HDD"

If the drive is "faulty", you're not going to be able to format it. The fact that it's not even being recognized is a pretty fair indication that the drive is bad. Either that or you haven't installed it correctly in the dock.

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