Desktop no picture but can hear windows loading.

January 3, 2017 at 13:21:32
Specs: Windows 10
Hello! I have a Dell XPS8300 Desktop computer purchased in 2011 which is not showing a picture on the monitors anymore. I switched monitors but still nothing. When the volume is on I can hear that windows is loading when then desktop is turned on. I was able to connect an Ethernet cable between the desktop and my laptop AND was able to access the desktop drive once (have not been ale to do again). Anyway I have 2 questions:

1) What would be the easiest (and most affordable) way to access these files on my desktop?
Does it sound like the graphics card is shot? If I purchased a new computer - can I install this drive and get the files? Should I buy something that will allow me to use this hard drive outside of the computer? What is your suggestion? Is it worth messing with the old computer to fix?

2) Can I reuse the wifi card from the old computer? If so what do I need to look/watch out for?

Thank you! Theresa


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#1
January 3, 2017 at 13:34:59
Is there an on-board graphic module (GPU)? Try to connect the monitor to the Motherboard connector.
If no on-board GPU, re-seat the GPU card. If that doesn't fix it, a new GPU board could fix your problem although no guarantee.

Ta salvage you files from the troubled desktop:
Take out the drive and put it in a USB enclosure. Access the files through laptop USB.

Have you ever changed the drive of the desktop? Depending on use (daily?), a drive of 5 years old may be showing failures. That could explain the problem you have now.


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#2
January 3, 2017 at 13:38:26
When you first boot the computer do you see anything on the monitor?

If the monitor is OK you should at least see a NO SIGNAL message.

Did you make any changes to the computer just prior to this change?

Are you sure you are connecting the monitor to the right port?

Now to answer some of your questions.

1. If you have a WiFi card or dongle you should be able to use it on a different computer.

2. Yes you can access the hard drive by using a USB adapter that can connect to your laptop.

I suggest you buy the adapter linked below. It will work on any IDE or SATA 5.25", 3.5", or 2.5" optical or hard drive. Very handy item. Just click on the Blue link.

http://www.newegg.com/Product/Produ...


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#3
January 3, 2017 at 14:14:08
Yes the monitor says no signal.

Thank youI I will order the adapter for the hard drive and try that.

Thanks! Theresa


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#4
January 3, 2017 at 15:36:24
If you're just looking to get the files off of the old hard drive, you can just pick up an external drive enclosure or an SATA to USB adapter, remove the old drive from your old computer, and use the adapter to connect the old drive to the new computer. The adapter should be about $20.

How To Ask Questions The Smart Way


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#5
January 3, 2017 at 21:21:25
Depending on the Wifi adapter and how old it is, you may not be able to get drivers for Windows 10 for a newer computer. Depending on how old it is you may have a slower connection versus a newer Wifi card. Finally, depending on how old the card is, it is probably the older PCI standard and many newer computers are now all PCIe for expansion cards though some do have one PCI slot still.

You have to be a little bit crazy to keep you from going insane.


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