|When i use logmein.com, skype video call, youtube or any type of video file after a few mins my computer completely freezes up. I believe flash is used in all of those, i tried updating to the latest flash and even rolling back to Flash 9, doesnt make a difference. |
If i'm talking on Skype i have no issues even for an hour, if i turn on video chat within 5-10 mins it will freeze. Also have issues with Photoshop and Dreamweaver, using them for a while seems to eventually cause these freezes, the longer i leave it on the worse it gets, in particular when using the Photoshop CS6 menus it seems to lag and it doesnt do this when i load it for the first while. When it happens when im on a skype call or sometimes a video its like the speed of people talking or music slows down, the whole computer will be completely unresponsive for 5 mins and then it will come back and start working fine again. I cant check whats using the most CPU as its starting to die off by the time it comes back but usually when it happens, Chrome,Firefox,Dreamweaver,Photoshop,vsmon,dwm.exe all seem to be the main ones but i dont think its them specifically just seems to affect my whole PC and they are probably the main ones that use graphics card.
I also tried a complete windows reinstall, clean wipe of the hard drive. Im using Windows 7 and its a legit copy of windows. The computer is a XPS 15z i7 8gb Ram and the Graphics card is an Nvidia Geforce GT525M and i downloaded the latest driver from their support site, it was dated Jan 2013 so quite new.
I also noticed it gets very hot, more than i would expect for this laptop and if for example i have it lying on the bed it will be super hot quickly and it will freeze up also especially if its already been running a while, a lot of times i dont turn off the laptop at all and leave it running overnight.
I stripped down the whole Laptop, i have a feeling its the graphics card because the intense heat is roughly where the graphics card is, that spans probably the whole left side of the laptop, its under the motherboard and it was difficult to get at it, i couldnt see a fan, it just looked like a black slab, but everything seems in order, the fan doesn't look like its dirthy or full of fluff or anything.
Now maybe its actually the sound card, a while back many months ago i spilled some beer on the laptop, not really sure if much got on it, but it wasnt too much and was wiped off within a minute, it would have penetrated through the keyboard and speaker holes.
Initially it wouldnt start and then eventually it did, had some trouble with the sound working for a day or two and it was crackling a lot on the left side where the sound card is but now it works perfect and no crackling or issues for months.
I would be happy to replace the graphics card if people think its quite likely to be the issue, what would cause the intense heat, i think it must at least be related, is the fan not cooling it down enough or could it be the sound card.
Ideally i dont want to lose 2-3 days leaving this into a technician as i need this for work so i would rather take the risk and get replacement part IF the experts think its very likely to be the graphics card. Anotherwords im looking for the quickest way to fix it without much downtime and dont mind if that costs a few hundred its better than being offline for a few days which i cant afford.
Also when it happens it shows 100% CPU usage, i know it wont solve the problem but would sticking in another 8gb of ram at least help the issue, no harm having extra ram anyway and i know the CPU usage is the problem not ram but though that if there was more ram it might ease things when it happens and maybe it wont be as severe.