Solved Dell V313 Printer not printing blue

Dell V313w all in one printer- wifi, pri...
October 2, 2013 at 05:38:11
Specs: Windows 7
Blue simply doesn't appear when I print...but when I clean and test the nozzles, blue is printed flawlessly. I'm printing an Adobe Acrobat document which was printing blue just fine one minute then nothing at all the next. Any ideas guys?

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#1
October 2, 2013 at 06:15:06
✔ Best Answer
Hi mikeee75,

As you mentioned that blue is printed flawlessly when you print a test page, it can be an issue with the document. Try printing another document or a webpage to isolate the issue.

Thanks & Regards
Manshu S
#iworkfordell


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#2
October 2, 2013 at 07:25:15
Hi Manshu, yes you're right. It turned out to be a font, not a colour problem. It printed in PNG format, but naturally the quality is not as good as acrobat. This is a stop gap solution until I work out why acrobat isn't printing this particular font.

Thanks


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#3
October 2, 2013 at 07:35:36
Hi mikeee75,

You can try uninstalling and re-installing the Adobe Acrobat.

Let me know if that helps.

Thanks & Regards
Manshu S
#iworkfordell


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