Dell Optiplex 960 USB not compatible with all products

March 20, 2015 at 18:52:38
Specs: Windows 8.1, 6
I purchased a Parasound Zphono USB phono preamp to convert my LP albums to digital. I cannot get any sound. Level meters in configure and setup are showing and working but no sound. My machine had Windows Vista which i upgraded to 8.1. I have upgraded the BIOS to latest A18. Anything else i need to do?

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March 20, 2015 at 19:33:26
Test using a different method.
"Don't stop with cassette tapes. The same technique can import, record and convert records / LPs / vinyl, 8-tracks, and other older audio formats. You may need a different cable to match your playback device, but the actual dubbing process is the same."

message edited by Johnw

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March 22, 2015 at 20:01:24
I used the analog mic input on the back of the 960. It works. The mic input on the front did not. The USB works the same whether front or back

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