Dell Optiplex 780 won't play Flash video

Microsoft Windows 7 ultimate 64-bit
July 2, 2014 at 14:48:45
Specs: Windows 7 Ultimate, Core i7
Hello all--

Recently inherited a Dell Optiplex 780 USFF, Core 2 Duo, 4 GB RAM, integrated video. I found that it wouldn't play Flash video (youtube specifically, but tried another website as well). I tried updating Flash, updating the video driver, then did a complete clean install of Win7 Pro 32 bit, all to no avail. I KNOW this model will play Flash--I've seen it before. Can anyone please give me an idea of what I need to look at?


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July 2, 2014 at 15:12:39
have you tried different browsers?


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July 2, 2014 at 15:12:52
You're talking about Flash in the web right?? Like youtube? What browser are you using. Try using the latest version of internet explorer (version 11) or google chrome.. they have integrated flash player..
Oh.. Not to insult you.. but reinstalling windows was a waste..

message edited by earlpg

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July 2, 2014 at 16:26:36
Go here from whichever browser is giving trouble:

Make sure that the Flash version it shows in the box top right is the latest version for your browser in the table below.

Always pop back and let us know the outcome - thanks

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