Dell Optiflex 320 frozen on logo screen

August 29, 2013 at 07:46:37
Specs: Windows XP Home, Intel 3.2Ghz/1 gig
Optiflex 320 Frozen on logo screen. Tried to reboot, unplug, etc. and still returns to frozen screen. Help!

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August 29, 2013 at 07:55:53
Hi LoriW,

Is it stuck on the Dell Logo or Windows Logo?

If it is stuck on Dell Logo, unplug all external peripherals. Unplug the power cable. Press and hold power button for 10 seconds. Plugin the power cable and turn on the system.

Thanks & Regards
Manshu S

message edited by DellManshuS

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