Dell Laptop 1545 keyboard quit working

Dell / Mp061
December 16, 2012 at 12:12:57
Specs: Microsoft Windows 7 Ultimate, 2 GHz / 3325 MB
I have a Dell 1545 laptop and the keyboard doesn't work when I am in Windows 7 Ultimate or Safe Mode. I t works perfectly when I am in Bios (F2) or when I am navigating the choices for Safe Mode (F8), but as soon as sign in screen comes up it doesn't work.

If anyone has any suggestions on how to fix this, it would be most appreciated. Thanks in advance for any help.



See More: Dell Laptop 1545 keyboard quit working

Report •


#1
December 16, 2012 at 14:00:02
Connect a USB keyboard to it & boot the machine. If that keyboard works, try to update the drivers for the laptop keyboard. Check the device manager too.

How do you know when a politician is lying? His mouth is moving.


Report •

#2
December 19, 2012 at 04:11:03
In addition to what Guapo as said to the adoption of external USB keyboard on the laptop, in case you are experiencing anything close to the mentioned problem in the process you should remove the keyboard ribbon connecting cable on-board and test directly with external USB keyboard.


You are welcome.


Report •

#3
December 19, 2012 at 14:26:23
I appreciate your and quapo's suggestions. I had to borrow a USB keyboard which is the reason for the delay in getting back to you.

I deleted all three keyboards listed in the device manager and shut the computer down. Installed the USB keyboard and started windows Three keyboards were back in the device mgr. Two were HID which are USB and the third one was a PS2. I think this indicates the on-board keyboard was recognized. The USB keyboard did not solve my problem. I guess I will have to unhook the onboard keyboard, but I think that since it works when going into the BIOS and/or choosing options on the Safe Mode preliminary screen it indicates a software problem. Also the mouse pad hasn't stopped working thru all of this.


Report •

Related Solutions

#4
December 19, 2012 at 16:54:12
They can stay in the device manager. Just disable the keyboards that you aren't using & leave the keyboard that works.

How do you know when a politician is lying? His mouth is moving.


Report •

#5
December 19, 2012 at 21:46:47
None of the keyboards listed in my device manager work. I am typing this reply using an on-screen keyboard and a USB mouse. It takes a long time to type anything without a functioning keyboard..

Report •

#6
December 20, 2012 at 11:10:41
Did you try the test that azedas101 suggested?

How do you know when a politician is lying? His mouth is moving.


Report •

#7
December 29, 2012 at 04:33:09
I have not taken the keyboard lead off of the motherboard because when I log in using UBCD the keyboard works when I boot into a hardware identifying utility. Any ideas on solving this problem in Windows 7?

Report •

#8
January 7, 2013 at 06:11:51
Okay. Do as you were once advised and send us an update so that we can close this case.

Thanks.


Report •

#9
January 13, 2013 at 12:12:13
None of the suggestions solved my problem.

Report •

Ask Question