Dell Inspiron wont restart

Dell Inspiron 17r laptop computer (intel...
August 30, 2010 at 06:21:56
Specs: xp, samsung 256
Our Dell 6000 inspiron needs a ram upgrade so i checked out if i could do this myself before buying the ram. I opened the panel at the back and removed both 256 ram sticks before replacing them. I replaced the panel.
When I attempted to restart nothing happened except a few green lights flashed. The A light flashed a few times. There was no usual sound of the fan. Nothing came up on stream. Within 20 seconds the computer powered off.
I know this was stupid and I probably should have touched itbut I need help.

See More: Dell Inspiron wont restart

August 30, 2010 at 08:13:01
Have u try to install the old memory? Did u check supported ram from dell website?

Report •

August 30, 2010 at 08:36:18
You are supposed to unplug the AC adapter from the laptop, AND remove it's main battery, BEFORE, and while, you remove or install ram.
Did you do BOTH ?

If you didn't remove both, you may have damaged the ram, and/or the ram slot circuits.
The ATX mboard is always powered in some places, including some of the contacts in the ram slots, even when the computer is not running, as long as at least the main battery is installed.

If you did remove both, the ram may not be seated properly.
Remove both the AC adapter connection and the main battery, remove the ram, and install it again.
The notch on the contact edge of the modules MUST line up with the bump in the slot, and the ram modules must be all the way into their slots, and be "latched" so they can't move by clips or whatever retains them.

It's a good idea to wipe off the contacts on the modules with a tissue or soft cloth.
Don't touch the contacts with your fingers.

If in doubt, READ the Dell Owner's or Service manual for your model, for how to properly remove and install the modules.
E.g. search for: Dell Inspiron 6000 manuals
on the the web
Lots of the first "hits" will be on the Dell site.

If you installed either module backwards, when you restore power to the laptop, when you attempt to boot the computer, that ram module that is backwards and the ram slot it is in are both fried instantly - you will have noticed a strong smell like that of burnt plastic, if your sense of smell is any good.

By the way, most more recent laptops will not boot at all, or will not boot fully, if the AC adapter is connected but the main battery is not installed.

Report •
Related Solutions

Ask Question