Dell Inspiron N7010 won't stay powered

Hewlett-packard Pavilion dv4-2045dx note...
November 18, 2013 at 15:08:13
Specs: Windows 7 Pro, Intel Core i5 (Dual Core)
I have a client that brought me a Dell Inspiron N7010. It would not stay powered on. It would boot, and shut off. It would boot into Safe Mode, but never to normal Windows. I checked it out, the AC adapter has 2 exposed wires.The laptop was extremely hot by the power button. I opened the Laptop, and it is filled with huge dust bunnies and the fan was not spinning. I ordered a new fan, and before installing it, I put all new Arctic Silver thermal paste on the CPU and GPU before reattaching the heat sink. I hooked it all back up, and tried to power it up, and each time, between 10-30 seconds after boot, it just shuts off still. Also, when plugged in, the Charge light will come on, then turn off 3 seconds later. What is wrong? Could the motherboard have been damaged by all the heat inside and need reflowed? Or possible a new MoBo?

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#1
November 18, 2013 at 15:35:50
Did you make sure to tighten all of the screws securing the heat sink to the processor? If the laptop is powering off quickly it sounds like some part of the cooling system still isn't working properly.

You've been helped by a 16 year old.


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#2
November 18, 2013 at 15:37:32
Yes. I also double checked to make sure I had reconnected the fan as well.

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#3
November 18, 2013 at 17:01:32
Did you make sure that the Arctic Silver paste didn't get on any other components. I'm pretty sure that thermal paste is conductive and if it is on any other components the motherboard could be shorting.

You've been helped by a 16 year old.


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