Dell Inspiron asks me for an HDD password when I replace it

November 27, 2014 at 16:21:41
Specs: Windows 8
This.

I have a brand new Dell Inspiron 15r with 500gb of HDD and want to replace it with a 1TB HDD, everything's fine until I power on the laptop, a message appears telling me "insert hdd pasword" and give me a code for unlocking, dont know how to solve this, in BIOS there's nothing to avoid this security checking.

Its the first time I see this kind of security in a laptop, with my formerly laptops always change and upgrade the size of my HDD's without any troubles.

Can you help me please? How can I bypass this security check, I have a lot of data to put in my new laptop and a 500gb is not enough, I really need to change it.

Thanks in advance. If you need more info just let me know.

Mobo: Intel(R) DG41RQ
CPU: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz
RAM: Kingston 2MB PC2-6400 (400 MHz)
Video: nVidia GEFORCE 8400GS 512MB
Audio: Realtek High Definition Audio


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#1
November 27, 2014 at 16:30:09
if you bought it new call dell and ask them if you didnt put a password in it when you bought it new

Davidw

message edited by Davidw


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#2
November 27, 2014 at 17:18:24
Am not living in USA, I bought it in another place and I dont have access to warranty here, not even repair service. And I didnĀ“t put any password in BIOS or anywhere in Windows, this is just a security system from Dell to avoid I think anyone could stole the HDD, the actual 500gb HDD works fine in another laptop, but when I install the 1TB HDD in Dell the BIOS asks me for a pass for accept it, its very anoying this for me, IS MY LAPTOP and I want to upgrade it if I want, what's next? another password if i want to upgrade RAM? c'mon!

Hope someone have some solution :(

Mobo: Intel(R) DG41RQ
CPU: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz
RAM: Kingston 2MB PC2-6400 (400 MHz)
Video: nVidia GEFORCE 8400GS 512MB
Audio: Realtek High Definition Audio


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#3
November 27, 2014 at 19:05:33
Never run into this - maybe if you just hit Enter key it will accept that as no password.

Always pop back and let us know the outcome - thanks


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Related Solutions

#4
November 27, 2014 at 23:33:05
Is it asking you to set a password or is it asking you to enter a password that's already set? A new drive shouldn't have a password but if you got it second hand. . . well that's the reason--the previous owner set one.

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#5
December 1, 2014 at 22:30:58
No, the hard drive is ok and works fine in another laptop, the problem is the BIOS I think, I tried to clear cmos but is the same, asks me for a pass just to accept the new hdd.

Cant figure it out.

Mobo: Intel(R) DG41RQ
CPU: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz
RAM: Kingston 2MB PC2-6400 (400 MHz)
Video: nVidia GEFORCE 8400GS 512MB
Audio: Realtek High Definition Audio


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#6
December 1, 2014 at 23:23:34
Is the exact wording of the request insert hdd password? There's not many google hits on that and nothing helpful. You say it gives you a 'code for unlocking'. What does that mean--is it some kind of security question?

You say it works fine in another computer. Is that the computer it was originally set up on? Just a guess but maybe a password was set originally but isn't requested as long as it's hooked up to that computer. When it's moved to a different one that triggers the password request. What is the history of the drive?


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