Dell Inspiron 5490 screen removal

April 1, 2020 at 07:12:50
Specs: Win 10, Intel / 4GB
I’m having no luck removing a damaged screen from a Dell Inspiron 5490 P116G 2019 model with Intel 10th Gen CPU

There are 6 screws at the bottom where the hinges are but none at the top

There’s an elasticated ribbon tab at the bottom right which when I pull on it seems to slightly move the screen but it could also snap if pulled too hard

I’ve searched Google, YouTube and the Dell Service Manual but nothing available so far

I’ve put some photos up on Google Drive if anyone can take a look and help?

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April 1, 2020 at 07:50:21
This is a link to a download from Dell of the Service Manual; which may give you more useful/helpful information etc.

and this is to the parent site for all support items.

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April 1, 2020 at 07:57:19
Thanks I did try the service manual, YouTube and also on Google but nothing comes up for the newer 2019 model only the 2018 and previous

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April 1, 2020 at 08:45:56
Dell claim this is the latest version - updated in 2020... Which presumably means it covers your model?

Which is the one I linked to you above.

These people have how to guides for various parts of Dell kit: and this is their specific screen/display removal tutorial: - for the Latitude model. Possibly it applies equally well to the Inspiron?

At the bottom of the page is series of links to another version of the laptop; but they may be worth reading too?

This youtube is for a slightly different (late) model in the 5000 series; but it may shed some useful light nonetheless?

The camera position is excellent as you can see clearly what the chap is doing. But I haven't actually viewed this video fully.

This is another (actually follows the above) which may also help some?

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April 1, 2020 at 09:00:45
Yes I had already seen that link to parts-people it’s the model before this one though

I’ve had a chat to my supplier and they are suggesting the ribbon tab in the bottom right could be for releasing the adhesive on the screen to the lid but they can’t confirm for sure as they haven’t seen one like this before and expected it to have mounting holes at the top like all the other screens

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April 1, 2020 at 11:24:20
I think one of the videos I browsed seemed to show such a tab being used to remove something or other; and I know on my Macbook (one with removable battery) there was a tab to assist that removal. So possibly that's what it's for?

Oddly the replacement battery (not an Apple original - but an excellent third party one) doesn't have that tab; but the battery is easily removable regardless (should ever I need to).

All laptops are made in batches (for whichever label brands and sells them on) and often many parts and assemblies are more or less identical. But a few changes may occur depending on what item/part has been sourced anew for a subsequent models (in the same series).

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