Dell Dimension 3000 wont take my new graphics

Xfx Nvidia geforce fx5500 graphics card
April 19, 2011 at 06:32:16
Specs: Windows 7, 2.66GHz 768Mb RAM
I just brought a new graphics card Nvidia geforce fx5500 and when ever I insert it into my computer the monitor will not turn on. It just tells me it is going into sleep mode. not even the onboard graphics will work. If I take out the new graphics card, the monitor will work, How can I fix this??
I have a Dell Dimension 3000

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#1
April 19, 2011 at 08:30:10
Are you SURE you quoted the correct Dimension model ?

Go here for how to find the Service tag "number":
http://support.dell.com/support/top...

Tell us what it is.
..........

If you DO actually have the Dimension 3000.....

I happen to have worked on a friend's Dimension 3000 in the past, and in fact I have it now - it's mboard is now no longer working properly.

The mboard has no AGP slot, so your Nvidia geforce fx5500 video card would have to be a PCI video card.

Almost always, when you install a PCI video card, the onboard video is NOT automatically disabled, so BOTH the video port(s) on the card and the onboard video port should produce video when the video card is installed (if you had an AGP slot, the onboard video would be automatically disabled when you installed a video card in that slot).

Any video card with a Nvidia geforce fx5500 video chipset ......
(recommended) Minimum System Power Requirement (W): 250W .

The Dimension 3000 comes with an el-cheapo 250 watt power supply.
If that is defective, it may not actually be capable of the running the system when you install the Nvidia geforce fx5500 card.

Your ATX power supply is always powering your ATX (form factor family) mboard in some places,including some of the contacts in the PCI slots, even when the computer is NOT running, as long as the PS is receiving live AC power.

Did you unplug the computer or otherwise switch off the AC power to the computer when you plugged in or unplugged the Nvidia geforce fx5500 card ??
If you didn't, you may have damaged the video card or the PCI slot circuits or both !

The video card can be tested by connecting it to a PCI slot in another computer's mboard.

Assuming you DID unplug the computer or otherwise switch off the AC power to the computer when you plugged in or unplugged the Nvidia geforce fx5500 card, then the most likely thing is the power supply is defective - try temporarily connecting another power supply from another working computer, if you can, that has at least 250 watt (output) capacity to your computer.

If the power supply IS defective....

,,,,,,you can replace it with any decent quality standard sized standard ATX PS with the same capacity or greater.

Standard (PS/2) power supply size - 86mm high, 150mm wide, 140mm deep, or 3 3/8" h x 5 7/8" w x 5 1/2" d , or very close to that, though the depth can be more or less for some PSs.

Don't buy an el-cheapo (in quality) PS.
See response 3 in this:
http://www.computing.net/answers/ha...

Note - I may have mentioned Coolermaster in that - I have recently found some models have only a 1 year warranty, some are known to have premature fan failures, some are known to develop failing electrolytic capacitors.


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#2
April 19, 2011 at 08:38:44
Believe it or not, this Dimension 3000 has a 170W PS. Thanks, I think I now know the problem?

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#3
April 19, 2011 at 09:00:42
"Believe it or not, this Dimension 3000 has a 170W PS."

In that case, you have probably got the Dimension model number wrong, unless someone replaced the original power supply with a smaller capacity one.

E.g. there is a very similar Dimension 3100 model, and a very different 3100c model which is a small form factor computer .

The Dimension 3000 and 3100 have a standard width tower case - the optical (CD or DVD) drive mounts horizontally, and the power supply is physically standard sized.

The Dimension 3000 has a made by Intel OEM only (made only for brand name system builders) mboard model with a Dell bios version . - the main chipset supports an AGP slot but no AGP slot was installed on the mboard. It may be identical to Intel's retail model D865GVHZ except the retail model has the AGP slot and an Intel bios version.

The Dimension 3100c has a small form factor tower case - the optical (CD or DVD) drive mounts vertically, not horizontally, and has a non-standard sized (smaller) oddball power supply with a puny capacity. You may have a problem finding a power supply with more capacity for that, and it will probably cost more.

Go here for how to find the Service tag "number":
http://support.dell.com/support/top...

Tell us what it is.


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Related Solutions

#4
April 19, 2011 at 10:16:56
Excellent responses by Tubesandwires.

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#5
April 19, 2011 at 11:55:50
OtheHill

Thanks for that.


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