Dell desktop won't recognize WD HDD

Dell Optiplex gx150 desktop
July 17, 2010 at 17:02:52
Specs: Windows XP
It had a maxtor 20g hd, I replaced it with a western digital 40g with Windows XP on it, now it won't recognize the hard drive. I don't know what to do.

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#1
July 17, 2010 at 17:11:36
If XP was installed on the WD drive in another system then moved to your Dell, it's very unlikely you'll be able to boot off the drive. Did you reconfigure the jumper on the rear of it?

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#2
July 17, 2010 at 17:19:08
I have the jumper set on cable select because when it was on master it didn't work either. I programmed the hard drive on another system. I didn't think it would be an issue but I will try to reprogram it on the dell.

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#3
July 17, 2010 at 17:28:08
How was the jumper set on the Maxtor? Set the WD drive the same way. Also, WD drives *usually" have two different settings for master...one for master (single) & one for master (dual). Dual means that there's also a slave drive connected to the same cable.

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#4
July 17, 2010 at 17:32:02
The jumper was on cable select on the Maxtor. I just tried to reprogram the Western Digital while in the Dell and it still doesn't recognize a hard drive. I want to put in 2 hard drives but at this point I would be glad to get it to recognize one.

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#5
July 17, 2010 at 18:41:03
When you say it doesn't recognize the drive do you mean the drive isn't showing on the posting screen or cmos/bios setup or is it just not booting from the drive?

Now that's what I call a sticky situation


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#6
July 18, 2010 at 06:14:54
In the boot sequence and when I am trying to reprogram, the machine tells me that there is no drive to reprogram, it does not show the drive to boot from. Does that help?

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#7
July 18, 2010 at 11:50:19
I think so. The bios and posting screen (if that's enabled) should show all the drives regardless of whether you plan on booting from them. And I guess by 'reprogram' you mean 'install XP'.

I assume the bios can see a 40 gig drive OK. There's some discussion on that here:

http://en.community.dell.com/suppor...

Check in cmos/bios setup and make sure the IDE controllers are enabled. Check that the hard drive's power and data cables are in good condition and tightly connected. Try a different power connector as sometimes the contacts in the molex connector get flared out and don't make good contact with the drive's pins.

I guess you're using the 80-wire IDE cable (if not, you should be). Note the black, blue and gray connectors. Blue connects to the motherboard and black to your drive. A second slave drive would connect to the gray one, otherwise nothing goes there.

You're using cable select but you may as well also try jumpering it as master. As jam mentions above, most WD drives are 'no jumper' when they're the only one on the cable.

Now that's what I call a sticky situation


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#8
July 19, 2010 at 14:45:31
I got it to work! Finally. Thanks to all that assisted! My pc is up and running.

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