Solved Dell B1163w is offline, won't print.

April 17, 2017 at 11:53:49
Specs: Windows 10, 64 bit OS/4 GB
All of a sudden my Dell B1163w wireless printer says it's "offline" and won't print. In Devices and Printers/What's printing, I unchecked "Print Offline," but that didn't seem to help. I also unplugged the router and re-plugged, but that didn't help either. Any ideas?

Thanks in advacne for your help

message edited by ealvin


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✔ Best Answer
April 20, 2017 at 02:55:29
You could plug it directly into the computer. With a direct connection it should work. Best option is to uninstall and reinstall the printer. Remember to remove all of Dell's software when you originally installed the printer.

Printer Support Page:

http://www.dell.com/support/home/us...

You can download and/or update the software/drivers that you need. This will get you back going.

I don't need to be right, but I am never wrong.



#1
April 17, 2017 at 12:35:15
Have you unplugged and replugged the printer itself?

Always pop back and let us know the outcome - thanks


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#2
April 17, 2017 at 20:04:54
#1 then restart the computer as well.

You have to be a little bit crazy to keep you from going insane.


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#3
April 17, 2017 at 22:10:49
Thanks to both of you for your replys. I've rebooted the computer and unplugged and plugged in the printer. Still no response.

FYI, when I attempt to print the printer makes the typical noises that one would expect when it's going to print a page, and then nothing happens.

Any other ideas?

message edited by ealvin


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Related Solutions

#4
April 18, 2017 at 06:16:34
What happens when you run the print test?

Always pop back and let us know the outcome - thanks


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#5
April 18, 2017 at 16:42:06
Check printer software for print head cleaning and trouble shooting tools.
List the printer model

You have to be a little bit crazy to keep you from going insane.


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#6
April 20, 2017 at 02:55:29
✔ Best Answer
You could plug it directly into the computer. With a direct connection it should work. Best option is to uninstall and reinstall the printer. Remember to remove all of Dell's software when you originally installed the printer.

Printer Support Page:

http://www.dell.com/support/home/us...

You can download and/or update the software/drivers that you need. This will get you back going.

I don't need to be right, but I am never wrong.


Report •

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