Dell 4500 w/toshiba dvd rom will only read 700 mb cd discs.

December 10, 2011 at 10:25:23
Specs: Windows XP, 2g/512ram
Dell 4500 w/toshiba DVD rom will only read CD discs. The E:/ drive shows up, but does not recognize DVD discs. What can be done to get PC to properly read DVD's and Toshiba DVD ROM/R/RW

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#1
December 11, 2011 at 04:11:01
The DVD-ROM has two lasers or one laser that switches between two wavelengths. One for CD and one for DVD.
The DVD laser or wavelength may have failed in which case you need to buy a new DVD-ROM drive.

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