critical error ram memory usage is critically

May 9, 2011 at 05:12:06
Specs: Windows XP, 250GB / 4
Last Friday out of nowhere my desktop computer shut down and restarted. When it came back on I started to receiving critical error hard drive and ram memory usage is critically error message. My computer is protected my McAfee AntiVirus software and it said it had detect a Trojan virus and capture it. But my screen is blank it cannot locate any file on my desktop or favorites. It kept asking me to restart me computer a number of time. I did what it said to do. As of today the computer still turns on but I cannot locate a number of file and my screen if blank. The screen displays was all black, now its just white. It has also disable my Task Manager function. What can I do to fix this? Is my hard drive information gone? Someone recommand for me to download malwarebytes. In summary these are the three message I received:
1. hard drive not found
2. RAM memory usage is critically high
3. Hard drive clusters damaged
Please help what should I do now....

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#1
May 9, 2011 at 06:51:24
"I started to receiving critical error hard drive and ram memory usage is critically error message"

Your post is poorly written & difficult to understand. And it would help to know whether you're asking about a laptop or desktop machine. There's an "automatic restart" setting listed under Startup & Recovery > System Failure - that setting should be disabled. That way, the system will display an error message rather than restarting. You can then use the STOP code & error message to troubleshoot the problem.

http://pcsupport.about.com/od/tipst...

"My computer is protected my McAfee AntiVirus software"

I doubt you'll find many people in these forums recommending McAfee or Norton/Symantec products.

Have you tried using "Last Known Good Configuration" from the Advanced Options Menu:

http://support.microsoft.com/kb/307852

Or System Restore?

http://support.microsoft.com/kb/306084


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#2
May 9, 2011 at 08:06:04
Thanks for your reply back. I will try to be more specific. This is a HP desktop computer. It was a 250 GB Hard Drive with 4 meg of ram. Its a windows XP. It has a amd athlon 64 x2 dual core 4000+.
This past Friday, I was getting these following error message:
1. hard drive not found
2. RAM memory usage is critically high
3. Hard drive clusters damaged

Please help what should I do now....?

Someone at work recommanded for me to download Malwarebytes. Is this a good idea? Also you recommand to do a System Restore. If I do that won't that delete everything from my hard drive?


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#3
May 9, 2011 at 13:31:44
So, does your computer boot into WinXP or not?

Sounds like your drive is failing.

How much free space is left on your hard drive?

You need to run a hard drive fitness test on your hard drive.

Malwarebytes is a good program to clean out temp files and scan for certain malware.

Look at the link below.

http://h20331.www2.hp.com/hpsub/cac...


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