Crashed, won't reboot

Toshiba satelite laptop / Psag0u-01800m
January 8, 2010 at 07:25:20
Specs: Windows Vista Home Premium, Intel Core 2 Duo CPU T5550 @ 1.83GHz
Toshiba MK3252GSX(S1) Hard Disk Drive

My system won't boot. I did the disk scan and repair overnight and had a message that said if it worked windows would start properly. I tried, and the thing sits on the loading screen, just as it always does.
So now I've tried to start with the last good configuration. It went to a black screen with the mouse pointer (which I can control). After much time, it loaded to the login screen, I put in my password and it just sat at the welcome screen with the little ring spinning, telling me it was doing something. This seems to take forever. I'm trying it again, and it seems to be doing the same thing.
So, I really would love to not have my laptop a complete loss, but mostly would like to be able to get to my documents. I'm a nursing student... yeah, I didn't back things up. Grrr...
Can you help?


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#1
January 8, 2010 at 07:31:02
Its seems like the os is crash when start the system tap f8 and select safe mode once your in safe back up your files and later u can repair or reinstal os.

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#2
January 8, 2010 at 07:36:55
It won't start up in safe mode. Does the same thing. Sits and does nothing.
However, I just tried to start again with the last good configuration and it's doing a check for consistancy. This is a new step.
It appears to be stuck now in fixing incorrect information and deleting corrupt attribute records.
It's gone silent so nothing seems to be processing now.

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#3
January 8, 2010 at 07:40:29
It's still processing. I'll let you know if this works. Thanks for responding so quickly!

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Related Solutions

#4
January 8, 2010 at 07:55:03
Nope, it's sitting on that processing screen. You know the one, where the little green bar seems to tell us it's doing something and the copyright for Microsoft Corporation reminds us of how lame they can be?

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#5
January 8, 2010 at 07:56:45
If it failed download linux puppy sea monkey and burn it,use it to access your hdd(to backup your files) or remove hdd and put it into external cover and plug it to another system to back up your data or repair os(it won't del your files).

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#6
January 8, 2010 at 07:59:33
Login screen, welcome screen, BSoD!

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#7
January 8, 2010 at 08:08:10
Did you recently add any new hardware? Any flash or USB external hard drives connected?

You could get Knoppix on a CDR and boot to it. Knoppix should allow you to copy your personal files. You will need a place to copy them to. Any media that can connect to the laptop should be available in Knoppix.

Knoppix is a live version of Linux that installs to and runs from one CDR/DVDR. The download is almost 700MB. You will need a fast internet connection and a computer with burning capability.

Or you can slave the hard drive to a different computer as suggested above. This will require you to open the computer and to buy some type of adapter to connect the drive.

All this assumes you don't have a hardware failure.


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#8
January 8, 2010 at 08:18:27
Thanks for the tips. I'm going to try to open this thing first. It's still letting me do things that seem different than the last step, so my fingers are still crossed.
I'll try your suggestions if I am unsuccessful at starting this up long enough to back up my files.
Thanks again! You're so appreciated!
I'll follow up when I know more.

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#9
January 8, 2010 at 08:23:22
I suggest if you get in to quickly backup and then run a hard drive fitness test. For best results you should know the brand of hard drive.

Watch the POST screens to determine the model (brand).


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#10
January 8, 2010 at 08:24:31
Forgot to say linux puppy sea monkey its like knoppix, otherhill mentioned but it's 100mb.

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#11
January 8, 2010 at 08:25:43
kuwese

Will it read NTFS partitions?


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#12
January 8, 2010 at 08:35:25
Okay, it keeps going to BSoD, then runs the CHKDSK, then attempts to reboot (taking it's dear sweet time), and starts the process over again.

There is nothing attached, no external components via USB or any other method. I have not attempted to install any programs or hardware recently. I have not downloaded any programs. However, I have left my computer up and running constant. The night before last, I left myself signed into FaceBook. When it froze, I was using a FB app and AIM. My friend had signed in, Windows stopped responding, and it all went downhill from there.

I actually had problems with this laptop over a year ago when I attempted to use a memory disk in the built in port. After reformating my hard drive when that happened, I didn't attempt that port any longer and I haven't had problems again, until now.

I hear that Toshiba hard drives don't have a long life... wish I had known that in the past. Instead of attempting to retreive my documents on my own, I may just pay someone (privately or Best Buy) to do it.

So, I can't go without a laptop, really. Suggestions for a new one?


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#13
January 8, 2010 at 08:38:33
Toshiba is one of the better laptop brands. Why do you need to use a laptop?

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#14
January 8, 2010 at 08:40:15
Portability, school... personal preferance.

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#15
January 8, 2010 at 08:46:18
@otherhill
yes it reads NTFS partitions and i have already try it

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#16
January 8, 2010 at 08:52:09
Kuwese

I haven't used puppy. Does it run off a bootable disk or do you need to install it?

orado

So you don't want to attept repair of your current laptop?

We didn't determine the hard drive is defective. You may have something else causing the current problems.

The best route IMO is to first recover your personal files. You should be able to do that using Knoppix or possibly Linux puppy. Not that difficult to do.


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#17
January 8, 2010 at 09:02:15
I would rather repair my laptop than to purchase a new one. I will continue to attempt to retrieve my documents and then perhaps reformat the harddrive. Thanks for keeping me on the right track.

Anyway, the most recent CHKDSK stopped at 57 percent complete. Then it tells me: (689 of 665 unindexed files processed). Yeah, that makes no sense. It's stuck there after much time. Should I power down?


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#18
January 8, 2010 at 09:04:49
How much time? How full is the hard drive? If it is packed then that may be all that is wrong.

The numbers you posted above don't add up. The processed amount is larger than the total.


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#19
January 8, 2010 at 09:11:22
Exactly! The numbers don't add up! That's why I said it makes no sense. It's been stuck here for more than a half hour. Hmmm... I think I have plenty of room on the hard drive. I don't do much but save word documents. I have some photos, but not many. Internet browsing, word processing, email... that's about all I use it for.

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#20
January 8, 2010 at 09:13:01
I need to leave for a few hours.

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#21
January 8, 2010 at 09:15:27
okay... later

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#22
January 8, 2010 at 09:29:45
@otherhill
U don't need to install, it ran on bootable disk

edit.. And it install audio driver(generic driver) i remember play some video and audio files.


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